Nlu engineer
2 weeks ago
About the Role We are seeking an NLU Engineer to design, develop, and optimize conversational AI systems. You will be responsible for intent recognition, entity extraction, and dialogue management to enhance AI-driven user interactions. Responsibilities ● Develop and optimize NLU pipelines using frameworks like Rasa, spa Cy, or Hugging Face Transformers. ● Implement and fine-tune text classification, named entity recognition (NER), and semantic parsing models. ● Train and deploy language models (LLMs) tailored for specific domains. ● Enhance multilingual NLU capabilities by integrating diverse language datasets. ● Preprocess and analyze large-scale textual datasets to improve model accuracy. ● Conduct A/B testing and model evaluation using metrics like F1-score, accuracy, and perplexity. ● Deploy NLU models into production environments using cloud-based AI services like AWS, Azure, or Google Cloud. ● Develop and maintain NLU training datasets and oversee continuous model retraining. Requirements ● Proficiency in Python and experience with NLP libraries like spa Cy, NLTK, Hugging Face, or Rasa. ● Hands-on experience with deep learning frameworks (Tensor Flow, Py Torch) for NLP tasks. ● Has knowledge of LLM frameworks such as langchain, lang Graph, Open AI realtime APIs ● Familiarity with transformer-based models (BERT, GPT, T5, etc.). ● Understanding of speech-to-text (STT) and text-to-speech (TTS) technologies. ● Experience with vector databases and retrieval-augmented generation (RAG). ● Strong problem-solving skills and ability to optimize NLU models for real-world applications. Preferred Qualifications ● Experience in LLM fine-tuning and prompt engineering. ● Knowledge of knowledge graphs and ontologies for improved intent handling. ● Familiarity with cloud AI services and deployment best practices. About Eltropy Eltropy is a rocket ship Fin Tech on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement, and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, all integrated into a single platform bolstered by AI, skill-based routing, and other contact center capabilities. Eltropy Values Customers are our North Star No Fear – Tell the Truth Team of Owners Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Nlu engineer
1 week ago
Bangalore, India Eltropy Full timeAbout the Role We are seeking an NLU Engineer to design, develop, and optimize conversational AI systems. You will be responsible for intent recognition, entity extraction, and dialogue management to enhance AI-driven user interactions. Responsibilities ● Develop and optimize NLU pipelines using frameworks like Rasa, spa Cy, or Hugging Face...
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Gen AI Engineer
2 weeks ago
Bangalore, India Golden Opportunities Full timeRequired Skills: Backend Development : Proficient in Python for building and maintaining scalable REST APIs, familiarity with integrating AI services. AI/ML Orchestration : Strong expertise in Python with a focus on machine learning, large language models (LLMs), AI orchestration. Agentic AI Expertise: Experience in building autonomous AI agents using...
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Lead Machine Learning Engineer
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Bangalore, India Observe.AI Full timeAI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows...
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Lead machine learning engineer
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Senior machine learning engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us enables enterprises to transform how they connect with customers - through AI agents and copilots that engage, assist, and act across every channel. From automating conversations to guiding human agents in real time to uncovering insights that shape strategy, turns every interaction into a driver of loyalty and growth. Trusted by global leaders,...
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Senior machine learning engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us enables enterprises to transform how they connect with customers - through AI agents and copilots that engage, assist, and act across every channel. From automating conversations to guiding human agents in real time to uncovering insights that shape strategy, turns every interaction into a driver of loyalty and growth. Trusted by global leaders,...
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Lead machine learning engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us Observe. AI enables enterprises to transform how they connect with customers - through AI agents and copilots that engage, assist, and act across every channel. From automating conversations to guiding human agents in real time to uncovering insights that shape strategy, Observe. AI turns every interaction into a driver of loyalty and growth....
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Senior Machine Learning Engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
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Lead Machine Learning Engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
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Lead Machine Learning Engineer
2 weeks ago
Bangalore, India Observe.AI Full timeAbout Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to...
