Associate Data Center Operations Analyst
1 month ago
About Us (Ensono)
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.
About Role
The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments.Responsibilities
High complexity assignments – augmentation and/or independent segment owner Moderate complexity assignments – augmentation (1 or > ) or owner Low complexity assignments – owner (1 or > ) May lead another individual. Ability to see whole picture. Perform some operations requirements and provide training for level 1 associates. Understand data enter environments and applications. Participate in technical solutions for clients and operations environments. Setup schedules for both mainframe and server workloads. Internal / external reporting Troubleshoot simple issues with schedule, code promotion or reporting. Evaluate processes for enhancement.Experience level – 2+ yrs.
Technical Skills (Mandatory Skills)
Analytical and Critical thinking skills Client facing Job Scheduler product knowledge mainframe (TSO, SDSF, TMS, QuickRef) Server scripts (read & code) Midrange server knowledgeGood to have skills.
Functional knowledge of Ensono products FTP knowledge. EasyTrieve knowledge SAS knowledge File Aid knowledge. CA Service Desk knowledge Microsoft (Visio) Smart automation skills JCL (read & code) SharePoint Travel % TBD by field – Needed to create job code and for Department of Labor JR010330Next Job Posting
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