![CallTek](https://media.trabajo.org/img/noimg.jpg)
L3 Network Operations Center Support Engineer
3 weeks ago
About the job :
Job Summary :
- As a Network Operations Center Engineer, you will be responsible for providing advanced technical support and troubleshooting for network infrastructure and guest-facing systems within the hospitality industry.
- You will handle daily operations, advanced equipment troubleshooting, network setups, tech dispatches, PMS troubleshooting, ticket hand-offs, and participate in projects as assigned.
Key Responsibilities :
Daily Operations :
- Handle inbound calls for sites, customers, clients, and partners
- Manage support and client escalations, including priority 1 issues and urgent cases
- Provide real-time assistance to T2 technicians and update tickets with relevant information
Advanced Equipment Troubleshooting :
- Configure replacement devices and perform software and hardware firmware upgrades
- Coordinate ISP cutovers and troubleshoot all network-related equipment issues
Network Setups :
- Set up TV networks, special request SSIDs, key encoder systems, safe lock networks, bed bug networks, and associate alert networks
- Issue public IPs to vendors and fulfill network setup requests from sites
Tech Dispatches :
- Troubleshoot issues to verify if a tech dispatch is needed and create statement of work for operation coordinators
- Assist field techs with switch configurations, cable running, and equipment connections
PMS Troubleshooting :
- Install new connectors for PMS interfacing, test with PMS vendors, and troubleshoot portal page issues at franchise hotels
Ticket Hand-Off :
- Create dispatch hand-offs and document all severity 1 and 2 tickets for follow-ups on the next shift
Projects :
- Work on assigned projects in a timely manner, contributing to the team's success and efficiency
Technical Expertise :
- Identify and troubleshoot complex network issues, review and recommend configuration change requests, and maintain expert-level knowledge of solutions, tools, software, hardware, and configurations.
Collaboration and Support :
- Act as a technical adviser and escalation point for the helpdesk team, providing guidance and support as needed.
- Engage in troubleshooting efforts with onsite customer resources or third-party contractors
Flexibility :
- Participate as part of the helpdesk or monitoring teams as needed, contributing to overall team success and efficiency
Requirements :
- Minimum 1 year of L3 or NOC experience
- Proficiency in network troubleshooting and configuration
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
-
L3 NOC Support Engineer
3 weeks ago
Any Location, India Cyitechsearch Full timeAbout the job : Job Summary{{:}} As a Network Operations Center Engineer, you will be responsible for providing advanced technical support and troubleshooting for network infrastructure and guest-facing systems within the hospitality industry. You will handle daily operations, advanced equipment troubleshooting, network setups, tech dispatches, PMS...
-
L3 Network Engineer
6 days ago
Any Location, India NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED Full timeJob Description :Specialize as a Network ISE and Wireless Specialist proficient in Cisco Wireless and ISE technologies. Implement Cisco Identity Services Engine (ISE) solutions to enforce access control policies and ensure regulatory compliance. Responsibilities include operational management of wireless solutions. Create and develop LLD, SSID, and profiles....
-
L3 Network Engineer
2 weeks ago
Any Location, India NUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED Full timeJob Description : - Specialize as a Network ISE and Wireless Specialist proficient in Cisco Wireless and ISE technologies.- Implement Cisco Identity Services Engine (ISE) solutions to enforce access control policies and ensure regulatory compliance.- Responsibilities include operational management of wireless solutions.- Create and develop LLD, SSID, and...
-
Black Box
3 weeks ago
Any Location/Bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timePrimary Roles & Responsibilities :- Install, configure and troubleshoot Cisco networking and security technologies as well as Palo Alto, Fortinet, Juniper, HP Aruba and others.- Data Center, Virtualization and Storage technologies a plus.- Strong understanding of security and privacy controls and the ability to design and configure according to the current...
-
Black Box
2 months ago
Any Location/Bangalore, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timePrimary Roles & Responsibilities :- Install, configure and troubleshoot Cisco networking and security technologies as well as Palo Alto, Fortinet, Juniper, HP Aruba and others.- Data Center, Virtualization and Storage technologies a plus.- Strong understanding of security and privacy controls and the ability to design and configure according to the current...
-
Any Location, India AEONOVATECH PRIVATE LIMITED Full timeExperience Requirement:- Minimum 7 years of experience in leading Teamcenter Level 3 (L3) support, with hands-on expertise in integration solutions, BMIDE, ITK customization, and SOA.Role Overview: As a Teamcenter Lead specializing in Level 3 (L3) support, you will be responsible for providing advanced technical support and guidance to resolve complex...
-
Any Location, India AEONOVATECH PRIVATE LIMITED Full timeExperience Requirement:- Minimum 7 years of experience in leading Teamcenter Level 3 (L3) support, with hands-on expertise in integration solutions, BMIDE, ITK customization, and SOA.Role Overview: As a Teamcenter Lead specializing in Level 3 (L3) support, you will be responsible for providing advanced technical support and guidance to resolve complex...
-
Any Location, IN AEONOVATECH PRIVATE LIMITED Full timeExperience Requirement:- Minimum 7 years of experience in leading Teamcenter Level 3 (L3) support, with hands-on expertise in integration solutions, BMIDE, ITK customization, and SOA.Role Overview: As a Teamcenter Lead specializing in Level 3 (L3) support, you will be responsible for providing advanced technical support and guidance to resolve complex issues...
-
Any Location, IN AEONOVATECH PRIVATE LIMITED Full timeExperience Requirement:- Minimum 7 years of experience in leading Teamcenter Level 3 (L3) support, with hands-on expertise in integration solutions, BMIDE, ITK customization, and SOA.Role Overview: As a Teamcenter Lead specializing in Level 3 (L3) support, you will be responsible for providing advanced technical support and guidance to resolve complex issues...
-
Support Engineer
3 weeks ago
Any Location, India Akshaya business it solution Full timeRequired Experience :- Extensive experience in the Technology Information Security Industry- Prior experience working in a SOC/CSIRT for at least 6 years- Good Hands-on experience with SIEM mainly Splunk solutions.- Good Hands-on experience with Vulnerability management tools.- Tertiary qualifications or a passionate ethical hacker.- Experience using End...
-
Support Engineer
2 months ago
Any Location, India Akshaya business it solution Full timeRequired Experience :- Extensive experience in the Technology Information Security Industry- Prior experience working in a SOC/CSIRT for at least 6 years- Good Hands-on experience with SIEM mainly Splunk solutions.- Good Hands-on experience with Vulnerability management tools.- Tertiary qualifications or a passionate ethical hacker.- Experience using End...
-
Network Security Engineer
3 weeks ago
Any Location, India HARP Technologies and Services Full timeLocation : Hyderabad (Remote)Shift : EST (6.30 pm IST to 2.30 am IST). Potential to change to morning overlapped hours (Overlap: 1.30 pm IST to 9.30 pm IST)Exp : 4 to 7 yearsResponsibilities : - Lead the Data Loss Prevention (DLP) program implementation - Develop, monitor and maintain DLP endpoints and cloud security policies and procedures to prevent...
-
Network Security Engineer
3 weeks ago
Any Location, IN HARP Technologies and Services Full timeLocation : Hyderabad (Remote)Shift : EST (6.30 pm IST to 2.30 am IST). Potential to change to morning overlapped hours (Overlap: 1.30 pm IST to 9.30 pm IST)Exp : 4 to 7 yearsResponsibilities :- Lead the Data Loss Prevention (DLP) program implementation- Develop, monitor and maintain DLP endpoints and cloud security policies and procedures to prevent...
-
Network Security Engineer
3 weeks ago
Any Location, IN HARP Technologies and Services Full timeLocation : Hyderabad (Remote)Shift : EST (6.30 pm IST to 2.30 am IST). Potential to change to morning overlapped hours (Overlap: 1.30 pm IST to 9.30 pm IST)Exp : 4 to 7 yearsResponsibilities :- Lead the Data Loss Prevention (DLP) program implementation- Develop, monitor and maintain DLP endpoints and cloud security policies and procedures to prevent...
-
Wireless Support Engineer
3 weeks ago
Any Location, India CallTek Full timeWireless Support Engineer About the job :Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and...
-
Wireless Support Engineer
4 weeks ago
Any Location, IN CallTek Full timeWireless Support Engineer About the job :Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and...
-
Wireless Support Engineer
4 weeks ago
Any Location, India CallTek Full timeWireless Support Engineer About the job :Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and...
-
Wireless Support Engineer
3 weeks ago
Any Location, IN CallTek Full timeWireless Support Engineer About the job :Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and...
-
Wireless Support Engineer
6 days ago
Any Location, India Cyitechsearch Full timeAbout the job :Staff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and collaborating with clients...
-
NOC Support Engineer
3 weeks ago
Any Location, India Cyitechsearch Full timeAbout the job :- As a Tier 2 NOC Associate, you will be responsible for providing technical support to our global client base.- Our 24/7 NOC monitors and remotely troubleshoots a diverse list of hardware manufactures using standard and custom-built tools across a variety of network topologies.- The NOC works with internal and external IT professionals to...