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Business Continuity Specialist
2 months ago
About Voya India
Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses. More information about us is available at:
Position Overview
We are seeking a skilled and experienced individual to perform Management Information, PMO and Admin role for Business Continuity Management. The role will be based out of Bangalore. This role will report to the Sr. Manager Business Continuity and Disaster Recovery. This role has a primary requirement to work closely with Voya business teams in India and US, hence it is a requirement to support during India and US hours (2:00 pm to 11 pm IST).
Job Responsibilities
• Responsible for managing the data administration of India Business Continuity plans in the Archer/Riskonnect.
• Collaborate with the support functions in getting the headcount and updating them in the Emergency Notification System with the phone numbers.
• Work with cross functional teams and sometimes reach out to employees to get the geographic location to monitor global concentration of our workforce.
• Support Enterprise Business Resilience Program with data governance and generating the scheduled reports
• As a contributor to the Business Resilience Office, this role is expected to work fairly independently in partnering with business functions to develop and maintain Business Impact Analysis and Business Continuity Plans in accordance with corporate pre-defined Program requirements.
• Collaborate with multiple business functions and contribute to the large-scale strategic initiatives.
• Provide support to the Plan Owners and Business Continuity Manager at time of event
• Be on call as per the rotation followed by the team and be available at the time of event.
Role Requirements
• Bachelor's Degree or equivalent experience.
• Demonstrated ability to maintain effectiveness under pressure and with aggressive time constraints.
• Strong written and verbal communication and presentation skills.
• Excellent communication skills, especially related to facilitation, documentation, and reporting
• Must be available for ‘on-call’ duties in support of any incidents or events occur outside business hours.
• Having knowledge on Tableau, Riskonnect, Everbridge will be advantageous.
Experience
• Minimum 3 years’ experience in managing Business Continuity Planning or Program Management Office or working for internal reporting team.
• BCP certification is desirable
