Order Fulfillment Coordinator

2 weeks ago

bangalore, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time
We are seeking a detailoriented and proactive Order Fulfillment Coordinator to join our team. As an Order Fulfillment Coordinator you will be responsible for managing vendors and customers ensuring smooth order processing and maintaining accurate records in the order management systems/ERP software. The ideal candidate will have excellent communication skills familiarity with KYC (Know Your Customer) procedures and a strong ability to multitask in a fastpaced environment.
Responsibilities:

Vendor FollowUp on Delivery Updates:

  • Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs).
  • Ensure vendors adhere to agreed timelines and escalate any delays or issues to the relevant teams.
  • Maintain clear communication with vendors to resolve delivery discrepancies or issues promptly.

Customer Delivery Date (DOD) Updates:

  • Accurately update and communicate the Delivery On Date (DOD) for customer orders.
  • Ensure customers are kept informed of their order status including any changes or delays in delivery schedules.
  • Collaborate with internal logistics teams to track and ensure timely deliveries.

KYC (Know Your Customer) Management:

  • Manage the KYC process for vendor registration ensuring all required documents are collected verified and updated as needed.
  • Oversee KYC documentation for customers ensuring compliance with company policies and regulations.
  • Maintain a secure and organized database of KYC records for vendors and customers.

Requirements
  • Bachelor s degree in Business Administration Supply Chain Management or a related field (preferred).
  • Strong communication and interpersonal skills.
  • Proficiency in using order management software and MS Office Suite.
  • Knowledge of vendor and customer management best practices
  • Understanding of KYC procedures and regulations

Benefits
  • Health insurance coverage for employees and their families.
  • Longterm benefit savings plan with employer matching contributions.
  • Opportunities for professional development and advancement within the organization.

Bachelor\'s degree in Business Administration or related field. 0-1 year of experience in sales or account management. Excellent communication and negotiation skills. Proficiency in CRM software. Strong time management skills. Sales skills and ability to close deals. Knowledge of B2B marketing strategies.

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