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Senior Manager, Software Development Engineer
1 month ago
Senior Manager, Software Development Engineer
We are Expedia's Agent Experiences team. Our mission is to build highly-scalable, intuitive experiences that empower our agents to better serve our customers via intelligence-based skills.
Are you passionate about travel, technology, and providing customers with the very best experience? Do you love building creative solutions to tough problems, using state of the art technologies? If so, this opportunity is a great fit for you.
As a Senior Software Engineering Manager, you will play a key role in shaping and executing on an ambitious vision for the future of customer service and support. You will work with a hard-working group of product managers, architects, and engineers to deliver the best possible experience for agents and customers. You will provide technical leadership for a global, dynamic, and growing engineering organization with opportunities to still go deep as we build our next generation agent experiences atop the EG Travel Platform.
What you’ll do:
Responsible for coaching and mentoring an incredible, hardworking team around their goals, delivery, and career development
Foster a healthy and collaborative culture across teams
Build a team of high-performing software engineers utilizing your experience recruiting, screening, and interviewing
Ensure your team delivers high-quality solutions on time, with technical integrity and stability, and continuously innovates to improve engineering efficiency
Drive the evolution of design patterns with industry standards and new technologies, to improve productivity, quality, and system performance
Participate in and lead design and architecture reviews, handle production incidents, and perform code reviews
Work closely with teams from engineering, program management, operations, user experience, and product management, to build a roadmap and deliver
Who you are:
Someone with a minimum of 8 years of hands-on experience in software engineering with global development teams; additional experience leading development teams preferred
Bachelor's or Master's in Computer Science or related technical discipline; or equivalent related professional experience
Proven ability to grow, develop, mentor, and empower agile teams, while collaborating with partner and engineering teams
Experience delivering production-quality distributed applications in a professional software engineering role
Strong experience with Java, Spring Boot, RESTful Micro Services, and AWS technologies (including ECS, EKS, S3, Lambda)
HTML, CSS, JavaScript, React, K8s (Preferable)
Ability to comfortably work in a fast-paced, multi-matrix environment, requiring strong oral and written communication skills across, up, and down a global organization
Excellent time management, resource management and planning skills, with a demonstrated ability to estimate, schedule, lead, and track multiple concurrent projects. Ability to actively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries
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