CSV Project Manager

3 weeks ago


Delhi, India Next-Link Full time
Job Description• Proven experience in IT project management, preferably in a corporate environment.

• Functional and technical skills, including knowledge of different Customer Service tools like Veeva CRM and Medcomms, SalesForce Service Cloud, and Arisglobal's LSMI.

• Excellent communication skills and ability to collaborate effectively with interdisciplinary teams.

• Ability to analyze and resolve complex problems effectively and in a timely manner.

• Understanding of communication systems such Automated Call Distribution (ACD), PBX(s), voice endpoints, VoIP architecture and VoIP encryption, Conversational IVR, Callback Assist/Virtual Queue

• Experience or familiarity with the Medical Affairs area in a pharmaceutical company.

• Knowledge on Web environments, Chatbots

• Bachelor's degree in Computer Science, Systems Engineering, or related field.

Requirements

Requirements:

•Familiarity with Computer System Validation (GxP) processes and regulations.

•Relevant certifications in project management (e.g., PMP, Prince2) are an advantage.

•Proven Ability to Develop trust-based relationships with key stakeholders.

•Strong cross functional leadership, Process management, Operations Management and Execution Project Management

RequirementsCSV Engineer
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