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CSV Project Manager
3 weeks ago
• Functional and technical skills, including knowledge of different Customer Service tools like Veeva CRM and Medcomms, SalesForce Service Cloud, and Arisglobal's LSMI.
• Excellent communication skills and ability to collaborate effectively with interdisciplinary teams.
• Ability to analyze and resolve complex problems effectively and in a timely manner.
• Understanding of communication systems such Automated Call Distribution (ACD), PBX(s), voice endpoints, VoIP architecture and VoIP encryption, Conversational IVR, Callback Assist/Virtual Queue
• Experience or familiarity with the Medical Affairs area in a pharmaceutical company.
• Knowledge on Web environments, Chatbots
• Bachelor's degree in Computer Science, Systems Engineering, or related field.
Requirements
Requirements:
•Familiarity with Computer System Validation (GxP) processes and regulations.
•Relevant certifications in project management (e.g., PMP, Prince2) are an advantage.
•Proven Ability to Develop trust-based relationships with key stakeholders.
•Strong cross functional leadership, Process management, Operations Management and Execution Project Management
RequirementsCSV Engineer
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