Workfront Solution Architect

4 weeks ago


Bengaluru, India Delta Air Lines Full time

About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.Responsibilities:- Architect end-to-end solutions within Adobe Workfront to support marketing campaign planning, creative operations, and cross-functional execution.- Design and implement integrations using Adobe Fusion with other platforms such as AEM, Frame.io, etc.- Translate marketing requirements into scalable Workfront configurations—leveraging templates, custom forms, automations, and reporting.- Collaborate with system admins and stakeholders to support governance, training, and operational best practices.- Drive continuous improvement and innovation in platform use, automation, and user experience.- Create automations using Adobe Fusion to streamline workflows, reduce manual effort, and decrease time-to-completion for end users.- Document architecture, maintain solution libraries, and support onboarding of new teams to the platform.- Be a continuous learner—of evolving Workfront capabilities, such as Workfront Planning, to provide informed recommendations on essential use cases and future-ready solutions.- Build dashboards and reports to provide insights into marketing operations, capacity planning and SLAs.- Manage work within an Agile framework to efficiently prioritize, execute, and deliver platform solutions.- Own break/fix assessment and resolution related to Workfront and Fusion workflows, monitoring for smooth operations, measuring and reporting on operational performance metrics, and continuously improving Workfront workflows over time.Minimum Qualifications:- Bachelor of Science degree in Computer Science, Computer Information Systems or another related field- 10+ years of relevant work experience- Adobe Workfront Core Developer Certification- 4+ years of Workfront experience, with 2+ years supporting marketing teams- Demonstrated experience designing and mapping processes, and charting interaction layers across users, processes, systems, data, and governance- Demonstrated experience architecting enterprise-level Workfront solutions- Strong understanding of marketing workflows, campaign lifecycles, and resource planning- Proficiency in building automation and integrations using Adobe Fusion, leveraging best practices and marketing experience to analyze and select the optimal approach for Delta- Analytical mindset with strong problem solving and process improvement abilities.- Excellent communication skills, with the ability to present technical solutions to business stakeholders- Ability to clearly capture and communicate processes, changes, and designs in mediums that facilitate easy consumption and socialization to non-technical peersPreferred Qualifications:- Adobe Workfront Fusion Developer Certification- Experience in designing for the end user- Familiarity with Adobe Experience Cloud, DAM systems, or Agile marketing methodologies- Experience with change management or platform rollout strategies- Background in governance or platform administration.What You will Gain:- The opportunity to help shape the future of marketing operations at an enterprise scale- Collaboration with a high-performing Workfront team focused on platform excellence- Autonomy to innovate and lead solution strategy.



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