Senior Manager, Oracle Cloud Operations

4 weeks ago

bangalore, India Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Manager, Oracle Cloud Operations

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU. 

Iron Mountain continues on a transformational journey to standardize its finance platforms globally, as well as provide world-class service delivery capabilities for enterprise applications. Oracle Cloud is a key piece of this transformation, and our Service Delivery organization is looking to add additional capability to its technology team to provide best-in-class support to our business as they continue in the Company’s aggressive growth strategy into the future. 

The Senior Manager, Oracle Cloud Operations will join an existing team of Mountaineers and vendor partners to ensure the service delivery activities in the Oracle platform application space exceed customer expectations, meet SOX compliance requirements, follow our ITIL protocols and are secure and high-performing. You will be responsible for overseeing the day-to-day operations of our Oracle Cloud Financials platform, ensuring its stability, reliability, and optimal performance. The ideal candidate will have extensive experience working with Oracle Cloud Financials, along with a strong background in team leadership and operations management.


THE SUCCESSFUL CANDIDATE WILL: 

Lead and manage a team of operations support specialists responsible for the ongoing maintenance and support of the Oracle Cloud Financials platform. Collaborate with cross-functional teams, including Finance, IT, and external vendors, to address system issues, implement enhancements, and drive continuous improvement. Ensure our instance management strategy is sound, coordinating with Oracle to ensure our instances are refresh and available to meet project demands  Provide technical leadership and introduce automation to simplify our existing manual processes Oversee our ongoing, monthly and quarterly SOX requirements to ensure both Oracle Cloud and Oracle EBS platforms remain compliant Review Oracle’s product roadmap and quarterly updates, preparing our Service Delivery team and others for the quarterly patching of our SaaS applications  Ensure our application security is robust, managing Oracle’s roles and privileges through the use of proper custom roles which meet audit requirements with respect to segregation of duties, etc while providing the access our global user community needs to do their jobs effectively  Liaise with Oracle project delivery/engineering teams as well as other service delivery teams to ensure efficient project delivery, deployment of enhancements and coordinated integration of our applications to others across the enterprise  Develop and maintain operational procedures, documentation, and best practices for the Oracle Cloud Financials environment. Provide technical guidance and mentorship to team members, fostering a culture of excellence, collaboration, and continuous learning.

SKILLS & BEHAVIORS 

12+ years of experience in Oracle Cloud Financials operations support, with a proven track record of success in managing complex financial systems. In-depth knowledge of Oracle Cloud Financials modules, including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Procurement. 10 years of combined, relevant experience in Oracle EBS and Oracle Cloud Financials; minimum 3 years of experience working with Oracle Cloud Financials. 8 years of service delivery experience managing global applications. Strong understanding of financial processes and best practices, with experience in implementing and optimizing financial systems and workflows. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Hands-to-keyboard techno-functional skills in Oracle Cloud configuration  Oracle BIP/OTBI report-building skills to leverage the data in the application to resolve issues Strong troubleshooting and problem-solving skills  Ability to maintain a positive attitude in high pressure situations and manage distributed teams with competing priorities with tight deadlines  Strategic thinking and the ability to transform how we operate today to improve efficiency and effectiveness  Strong analytical and problem-solving skills Bachelor’s degree in Computer Science, Engineering or related technical discipline Finance/Accounting background is ideal  In-depth knowledge of automation, SRE, and technologies to develop and implement effective strategies for automation and continuous improvement. 

WHAT’S IN IT FOR YOU? 
Be part of an ever-evolving global organization focused on transformation and innovation A support system where you have a safe place to voice your opinion, share feedback, and be your true, authentic self 
Global connectivity to learn from 26,000+ teammates across 52 countries 
Be part of a winning team who embrace diversity, inclusion, and our differences Flexible work culture with a focus on delivering value for the organization while maintaining work/life balance 
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

Category: Information Technology

Category: Information Technology

  • Oracle Integration Cloud(OIC)

    4 weeks ago

    bangalore, India Oracle Full time

    Candidate should have minimum 6+ years of experience in OIC.Experience with OIC implementation (Oracle Integration Cloud Service)Experience with ICS implementation (Integration Cloud Service)Experience with PCS implementation (Process Cloud Service)Experience with MFT CS implementation (Managed File Transfer Cloud Service)Experience with SOA CS...

  • Oracle Cloud SCM Instructor

    4 weeks ago

    bangalore, India Oracle Full time

    Oracle is hiring for Oracle Cloud SCM InstructorJob location - BangaloreIs your favorite part of consulting sharing knowledge? We need you to explore new Oracle technologies + spread your knowledge of Fusion applications through Training! Topics include: Demand Management, Supply Planning, Sales and Operations Planning, Supply Chain Collaboration,...

  • SDE (Java)- Oracle Cloud Infrastructure

    2 weeks ago

    bangalore, India Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are solving some of the world’s biggest...

  • SDE (Java)- Oracle Cloud Infrastructure

    3 weeks ago

    bangalore, India Oracle Full time

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are solving some of the world’s biggest challenges....

  • Oracle Cloud Finance Instructor

    4 weeks ago

    bangalore, India Oracle Full time

    Job Title : Oracle Cloud Financials - Instructor/TrainerJob Exp : 5-12 yearsLocation : BengaluruPosition Overview : We are hiring for Oracle Fusion Financials Instructor having good experience in various Financials modules ; GL, Fixed Assets , Cash Management , General Ledger , AP , AR , Expenses etcPeople who are passionate about training / knowledge...

  • Oracle Integration Cloud

    4 weeks ago

    Bangalore Metropolitan Area, India Oracle Full time

    Develop, architect, design, and implement complex integration scenarios, including on-premise and SaaS integrationsConduct workshops, product demos, and proof of concept demonstrations to senior management level client stakeholders to showcase Oracle Integration solutions.Provide customers with high-quality solutions and lead the effort in process modelling,...

  • Senior Manager Site Reliability Engineer | Oracle Cloud Infrastructure

    2 weeks ago

    bangalore, India Oracle Full time

    Job Description - Senior Manager Site Reliability Engineer role.Manage an SRE team that manages, operates, and maintains the SLA of Oracle Cloud Infrastructure for databases, applications, tools, networks, etc. This is an exciting time in our journey - OCI is growing fast, still at an early stage, and working on ambitious new initiatives. Managers at any...

  • Oracle Field Service Cloud Manager

    4 weeks ago

    bangalore, India Oracle Full time

    Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and successful adoption of Oracle Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall...

  • Oracle Cloud SCM

    4 weeks ago

    bangalore, India Oracle Full time

    Job Title : Oracle Cloud SCM - Instructor/TrainerJob Location : BengaluruExp Range : 5-12 yearsPosition Overview : We are looking for Oracle SCM Cloud - Instructor/Trainer with good experience on various SCM modules : OM , Inventory, Procurement , Manufacturing , Demand & Supply chain planning etc ..People who are passionate about training on Oracle ERP...

  • Senior Manager Site Reliability Engineer | Oracle Cloud Infrastructure

    3 weeks ago

    bangalore, India Oracle Full time

    Job Description - Senior Manager Site Reliability Engineer role. Manage an SRE team that manages, operates, and maintains the SLA of Oracle Cloud Infrastructure for databases, applications, tools, networks, etc. This is an exciting time in our journey - OCI is growing fast, still at an early stage, and working on ambitious new initiatives. Managers at any...

  • Consulting Technical Director(OFSAA

    4 weeks ago

    bangalore, India Oracle Full time

    Experience of complete project life cycle preferably for Banking Clients in multiple Finance modules with exposure to large and complex system landscape Experience in product implementation for large global banks with multi-GAAP/multi-country roll-outs is preferred Configuring Accounting Content, Data Extraction Processes, Data Visualization,...

  • Oracle Cloud SCM Instructor

    2 weeks ago

    bangalore, India Oracle Full time

    As a member of Oracle Customer Success you will join a team of SMEs charged with supporting Oracle University’s Fusion Applications Technology training content. You will participate in the recording, delivery, creation and sale of Oracle University (OU) training assets including but not limited to the Cloud Learning Subscriptions, Live Training Sessions,...

  • System Administrator

    4 weeks ago

    bangalore, India Oracle Full time

    Job profile: As part of Oracle Finance GIU – SaaS and Cloud Ops, analyst will provide support to ERF SaaS Customers, which are in OCI Regions across the world Candidate will do shift coverage with 24 x 7 Operations and need to work on Customer initiated tickets and internal tickets. Analyst will work on the tickets, follow change, release, problem,...

  • Sr. Oracle Cloud Database Engineer

    4 weeks ago

    bangalore, India Oracle Full time

    As a member of support organization, the job focus is to deliver high quality customer service to the Oracle database cloud customer base while serving as an advocate for the customer needs. The job profile involves resolving technical issues mostly raised by customers through the customer portal. The job responsibility includes:  Taking ownership of...

  • Oracle Specialist

    2 weeks ago

    bangalore, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our...

  • Oracle Cloud Scm

    4 weeks ago

    Bangalore City, India Oracle Full time

    Job Title : Oracle Cloud SCM Instructor/TrainerJob Location : BengaluruExp Range : 5-12 yearsPosition Overview : We are looking for Oracle SCM Cloud Instructor/Trainer with good experience on various SCM modules : OM, Inventory, Procurement, Manufacturing, Demand & Supply chain planning etc ..People who are passionate about training on Oracle ERP Cloud can...

  • Senior Manager, Software Development

    4 weeks ago

    bangalore, India Oracle Full time

    Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is currently building a future ready Generative AI Service and Generative AI Agents...

  • Senior HCM Cloud Functional SME

    4 weeks ago

    bangalore, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • System Administrator II

    4 weeks ago

    bangalore, India Oracle Full time

    Job profile: As part of Oracle Finance GIU – SaaS and Cloud Ops, analyst will provide support to ERF SaaS Customers, which are in OCI Regions across the world Candidate will do shift coverage with 24 x 7 Operations and need to work on Customer initiated tickets and internal tickets. Analyst will work on the tickets, follow change, release, problem,...

  • Oracle Integration Cloud

    4 weeks ago

    bangalore, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...