Servicenow platform engineer
3 weeks ago
Service Now Platform EngineerHyderabadRole SummaryWe are seeking a skilled and motivated Service Now Platform Engineer to design, build, customize, and maintain the Service Now platform for our organization. The role involves working closely with cross-functional teams, understanding business requirements, ensuring platform performance and reliability, and driving continuous improvement.Key Responsibilities- Configure, develop, and maintain workflows, business rules, client scripts, UI policies, script includes, UI actions etc., on the Service Now platform.- Customize and extend Service Now out-of-the-box modules (e.g. ITSM, HRSD, ITOM, CMDB, GRC etc.) to meet business requirements.- Integrate Service Now with other systems using REST, SOAP, APIs, MID-Servers, etc.- Manage data – import/export, data integrity, asset management, and maintain the CMDB.- Handle instance administration: upgrades, patching, change management, release management.- Build dashboards, reports, Performance Analytics and Platform Analytics to deliver actionable insights to stakeholders.- Support incident, problem and change management processes (ITIL aligned).- Participate in platform governance: enforce best practices, coding standards, security, access controls.- Troubleshoot and resolve technical issues, ensure platform stability, performance and availability.- Collaborate with architects, business analysts, and other engineers to gather requirements, propose technical solutions, and plan enhancements.- Maintain documentation: configuration details, design documents, release notes, knowledge base.-Required Skills & Qualifications- Bachelor’s degree in Computer Science, Information Technology, or a related field.- Strong hands-on experience (typically 3-5+ years for mid-level, more for senior) working on Service Now platform configuration, development and administration.- Certification(s) in Service Now: Certified System Administrator (CSA) is usually mandatory; additional ones such as Certified Application Developer, Implementation Specialist, or module-specific certs are a plus.- Proficiency in scripting within Service Now: Java Script, Glide scripting (Glide Record, Glide Aggregate etc.), client/server scripts.- Experience with integrations: REST/SOAP web services, APIs, MID-Server setup etc.- Good understanding of ITSM / ITIL processes, CMDB, asset management, change, incident, problem management.- Experience working with modules like HR Service Delivery (HRSD), Governance, Risk & Compliance (GRC), IT Operations Management (ITOM) etc. would be a plus depending on domain.- Strong analytical, problem-solving skills and attention to detail.- Excellent communication skills – to interact with business stakeholders, technical teams, and possibly external vendors.- Ability to work in an agile environment, manage multiple tasks, prioritize business needs.
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Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Staff ServiceNow Developer
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Hyderabad, India ServiceNow Full timeWhat you get to do in this role: - Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) - Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of...
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Hyderabad, India ServiceNow Full timeJob Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...
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Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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▷ High Salary: Staff Servicenow Developer
3 weeks ago
Hyderabad, Telangana, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Hyderabad, Telangana, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
