Retail Sales Associate

1 week ago

Bengaluru, India Material Depot Full time

Material Depot ) is India's largest omni-channel platform specialising in wall and floor decor.

Started in 2022 by Manish (ex-BCG) and Sarthak (IITB Alum), who both worked extensively in the construction space globally. With the intent of bringing great design options for Indian Homes.

We're the largest online platform in India for home interior goods, and rapidly expanding our offline presence. We overcame the complex construction supply chain to deliver highly curated collections from manufacturers across the world and provide them directly to customer homes, enabling us to offer 10x variety at the 20% lower prices.

We've catered to over 10k homes with a mission to bring change to 1 million homes by 2030.

The company currently is one of the largest online websites in the category and operates 2+ experience centres in Bangalore

Some stats about us :

We are backed by Accel, Whiteboard, YCombinator, and other global investors. We have raised about $4.5M as part of the seed round.

We're one of the largest retailers of home interior goods in Bangalore working with over 1000+ top designers and architects.

Even as a 3-year-old company, we are at a revenue run rate of $5M+, aims to get to 10M in the next 12 months.

Position Summary:

As an Retail Sales Associate at Material Depot, you will be responsible for executing multiple aspects of store operations, achieving sales targets, and ensuring customer satisfaction.

Locations: Whitefield, JP Nagar, Yelahanka (Bangalore)

Salary: 4.2 LPA (fixed LPA (Performance Based Bonuses)

Working days: 6 Days a week. (Week off on any of the week days)

Position Summary:

  • Assist customers in selecting the right materials for their projects, considering their needs, preferences, and budget.
  • Provide accurate information about products, pricing, and alternatives to help customers make informed choices.
  • Use
    strong mathematical skills
    to calculate quantities, measurements, and estimates accurately.
  • Build rapport with customers, ensuring satisfaction and long-term relationships.
  • Address inquiries and resolve complaints promptly and professionally.
  • Work closely with the store team to achieve sales targets and contribute to overall success.

Requirements:

  • Minimum
    2 years of work experience
    in customer service, sales, or retail.
  • High school diploma (or equivalent).
  • Strong
    numerical & calculation skills
    (math ability is essential).
  • Excellent communication and interpersonal skills to engage with customers.
  • Flexibility to work weekends, evenings, and holidays when required.
  • Familiarity with inventory stocking and merchandising is a plus.

You're a Good Fit If You...

  • Thrive in fast-moving, high-intensity environments with 6-day work weeks
  • Understand the importance of in-store behaviour, consultative selling, and creating a "wow" moment for walk-in customers
  • Are excellent with communication, problem solving and people interaction.

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