Desktop Support Engineer L1

3 weeks ago

Kolkata Airport, India Quess Corp Limited Full time

Job opening for below mentioned description on airports

*End User Support/Desktop Support Engineer (L1 Engineer) - Airport*

We're looking for End User Support/Desktop Support Engineers to join our team at various airport locations across India. As an L1 Engineer, you'll provide technical assistance and support to end-users, resolving hardware, software, and network issues.

*Key Responsibilities:*

  • Hardware Support: Install, configure, and troubleshoot laptops, desktops, printers, and other peripherals

  • Software Support: Assist users with software and applications, including operating systems and productivity suites

  • Network & Systems Support: Support network systems, help users with connectivity issues, and manage user accounts

  • User Assistance: Respond to support requests, resolve day-to-day functionality issues, and provide guidance

  • Maintenance & Management: Perform tasks like provisioning and decommissioning hardware, managing software updates and patches

*Required Skills:*

  • Technical Proficiency: Strong knowledge of operating systems (Windows, macOS), hardware, and common software applications

  • Troubleshooting and Problem-solving

  • Communication and Customer Service

  • Time Management and Organization

*Eligibility:* Any graduate with 1 year of experience

*Job Locations:*

  1. Bangalore, Karnataka (2 positions)

  2. Hyderabad, Telangana

  3. Calicut, Kerala

  4. Shivamoga, Karnataka

  5. Kolkata, West Bengal

  6. Raipur, Chhattisgarh

  7. Port Blair, Andaman and Nicobar Islands

  8. Cochin, Kerala

  9. Deoghar, Jharkhand

*Salary:* ₹16,000 - ₹20,000 per month (depending on interview performance)

Job Type: Full-time

Pay: From ₹16,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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