UK Pensions// Team Manager

7 days ago

Pune, India Capita Full time

Role & responsibilities :

  • Possess working knowledge and experience in managing UK Pensions back-office employees, with a solid understanding of internal service level agreements (SLAs) and expertise in defined benefit (DB) pension schemes.
  • Demonstrate proven experience in managing relationships with both internal and external stakeholders.
  • Exhibit leadership and management skills, including handling employee relations (ER) issues, and applying core disciplines such as motivation, planning, and change management.
  • Collaborate with team members to meet customer needs in a responsive and efficient manner.
  • Provide coaching, mentoring, and development to others, offering guidance and support to help individuals grow professionally.
  • Create comprehensive, well-structured, and insightful reports, showcasing experience in report writing.
  • Utilize strong project management skills to understand and interpret project plans, prioritize tasks, evaluate and track progress, manage project deliverables, and support teams through change.
  • Interpret statistics and drive improvements with data analysis skills. Communicate effectively, both verbally and in writing, managing conflicting relationships and adapting communication styles to suit the audience.
  • Be proficient in Microsoft Office applications, including Excel, and demonstrate computer literacy.
  • Exhibit strong organizational and prioritization skills, with effective time management.
  • Show passion and motivation to succeed as part of a team, contributing to collective goals and fostering a positive and collaborative work environment.
  • Empower the team and provide support to enhance their technical competency, improve delivery efficiency, and achieve quality output, while meeting individual, team, and departmental objectives.
  • Manage resource allocation, including daily/weekly demand data analysis and evaluation of resource availability, to ensure contracted and operational targets are met, supporting other teams as needed.
  • Manage employment related issues, actively involved in hiring, training and evaluating employees
  • Actively participating in hiring, training, and evaluating employees.
  • Attend onshore training to reduce queries and enhance knowledge enablement.
  • Represent the team in department and company activities and projects, engaging in discussions and plans.
  • Drive employee engagement.

Preferred candidate profile :

  • Any Graduate
  • 5 plus years of experience in UK Pension
  • 3 plus years of experience in Team Handling

Interested candidates, please share your updated resume

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