
UK Pensions// Team Manager
4 weeks ago
Role & responsibilities :
- Possess working knowledge and experience in managing UK Pensions back-office employees, with a solid understanding of internal service level agreements (SLAs) and expertise in defined benefit (DB) pension schemes.
- Demonstrate proven experience in managing relationships with both internal and external stakeholders.
- Exhibit leadership and management skills, including handling employee relations (ER) issues, and applying core disciplines such as motivation, planning, and change management.
- Collaborate with team members to meet customer needs in a responsive and efficient manner.
- Provide coaching, mentoring, and development to others, offering guidance and support to help individuals grow professionally.
- Create comprehensive, well-structured, and insightful reports, showcasing experience in report writing.
- Utilize strong project management skills to understand and interpret project plans, prioritize tasks, evaluate and track progress, manage project deliverables, and support teams through change.
- Interpret statistics and drive improvements with data analysis skills. Communicate effectively, both verbally and in writing, managing conflicting relationships and adapting communication styles to suit the audience.
- Be proficient in Microsoft Office applications, including Excel, and demonstrate computer literacy.
- Exhibit strong organizational and prioritization skills, with effective time management.
- Show passion and motivation to succeed as part of a team, contributing to collective goals and fostering a positive and collaborative work environment.
- Empower the team and provide support to enhance their technical competency, improve delivery efficiency, and achieve quality output, while meeting individual, team, and departmental objectives.
- Manage resource allocation, including daily/weekly demand data analysis and evaluation of resource availability, to ensure contracted and operational targets are met, supporting other teams as needed.
- Manage employment related issues, actively involved in hiring, training and evaluating employees
- Actively participating in hiring, training, and evaluating employees.
- Attend onshore training to reduce queries and enhance knowledge enablement.
- Represent the team in department and company activities and projects, engaging in discussions and plans.
- Drive employee engagement.
Preferred candidate profile :
- Any Graduate
- 5 plus years of experience in UK Pension
- 3 plus years of experience in Team Handling
Interested candidates, please share your updated resume
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