Hiring For NON Voice Process For Leading MNCCTC UPTO 6Lac

3 days ago

Bengaluru, India Rivera Manpower Services Full time

Were Hiring – International Non-Voice Process & Project Coordinator

  1. International Non-Voice Process – Telecom

Eligibility: Graduate / Undergraduate (Freshers can apply)
CTC: 3.2 LPA – 4 LPA
Shift: US Shifts
Roles & Responsibilities:

  • Handle customer queries via non-voice channels (chat/email).
  • Ensure adherence to SLA and maintain high customer satisfaction.

  • Deliver accurate and timely support in a professional manner.

  • Project Coordinator – Media Firm

CTC: Up to 6 LPA + 7,000 shift allowance
Experience: Minimum 1 year in international voice process (mandatory)
Roles & Responsibilities:

  • Act as the primary point of contact for customers and internal stakeholders.
  • Manage customer engagement, status calls, executive summaries, and strategy meetings for high-profile projects.
  • Maintain strong client relationships and ensure exceptional service delivery.
  • Prepare and communicate project timelines, budgets, pricing quotes, and estimates.
  • Ensure billing and revenue tracking is updated weekly.

Requirements (Both Roles):

  • Excellent communication skills (verbal & written).
  • Strong problem-solving and client management abilities.
  • Flexibility to work in US shifts.

Call and book your interview slots today
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