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Sales Coordinator

2 months ago

visakhapatnam, India AccorHotel Full time
Job Description
  • Maintain complete knowledge of the following (to include but not limited to):
    • All hotel features / services, hours of operation
    • Hotel function space, entertainment options, menus and floral decoration options
    • Hotel safety guidelines and evacuation plan
    • Scheduled daily group activities
  • Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Maintain a record of all clients and their profile.
  • Organize regular visits in accordance to a predetermined plan.
  • Prepare a monthly schedule to record all sales and other related activities for the preceding month.
  • Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis).
  • Determine and recommend prospective customers by analyzing historical and other statistical information, and prepare customer call analysis reports.
  • Handle additional responsibilities as & when delegated by the Management.

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