IVR Automation testing

2 days ago


Bangalore Urban, India LTIMindtree Full time

Dear Candidate,


Greetings


We are Hiring IVR Automation tester position for Bangalore location

Location:Bangalore (Preferably) if not PAN INDIA

Experience:7-12Years

NP: Immediate to 45 days

If you are interested in the below JD please share the profile directly to


Below is the JD:

IVR Automation Test Engineer

  • Creation of functional requirements based on business/client/end user needs
  • Experience in technical writing
  • Experience working on large/complex projects
  • Ability to communicate with engineers on requirements and expected outcomes
  • Familiarity with voice components and/or contact center practices/procedures
  • IVR knowledge of call flows, automation, self service
  • IVR, Complex ACD testing (both speech and DTMF)
  • Automation testing using Cyara or similar tools
  • Smoke testing, System integration testing, regression testing
  • Creation of Visio call flows, both detailed and high level based off User interface documentation


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