Site Reliability Engineer- Logging Metrics
4 weeks ago
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our services are highly visible and used every day by teams all across Athena to develop, monitor, troubleshoot and scale their web services. The team is responsible for collecting and hosting large volumes of metrics and log data; we do this by running large scale distributed, fault tolerant systems to collect and host all this data. Our team has a big impact on productivity of hundreds of developers all across athena
In a typical week, our engineers work on problems ranging from tuning performance, scaling services to debugging hard problems. They will introduce new features and partner with development teams to solve their pressing monitoring and logging issues. We work in an agile, sprint-based schedule running daily standups and work in both the private and public cloud
Job Responsibilities
Automate deployment of Logging and Metrics services using configuration management with puppet Work on production incidents and resolve them using your Linux administration and engineering skills Develop metrics dashboards, alert criteria to monitor and scale services Work on weeklong on call in rotation alongside other team members Support development teams to refine their logging and metrics collectionTypical Qualifications
Hands on experience with configuration management using Puppet, Chef or Ansible Sysadmin, devops skills for running services in Linux environment Experience operating production services in Linux environment and serving on call rotations Intermediate level or greater experience with multiples of: Bash scripting, Ruby, Python, Ruby, Perl, C++, Java, Golang Develop deployment templates for services in the public cloud using cloudformation, terraform Ability to be flexible and change with environment and business demandsAdditional Qualifications
Solid understanding of Linux operating system and commands Experience managing large server fleets in production Experience with debugging linux issues Experience with performance analysis of services Experience with relevant technologies: fluentd, kafka, elasticsearch, graphite, clickhouse, terraform, prometheus, grafana, graylog, AWS cloudformation, docker containers, jenkins, load balancers, git. Experience with tcpdump, wireshark, or other protocol analyzersAbout athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
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