IT et Management yst
7 days ago
Your Role & Main Responsibilities
Manage software assets throughout their lifecycle;
Monitor assets as well as coordinate internal controls and compliance monitoring activities;
Ensure effective governance to ensure compliance with asset management processes and procedures by the internal team and service partners;
Participate in the evaluation of products service offerings and contracts and oversee daily interactions with suppliers to meet business needs;
Obtain information and clarification regarding licensing product changes costs and billing and communicate and facilitate such changes;
Ensure the updating of inventories and IT tools and the followup of orders for internal and external invoicing purposes;
Ensure the general monitoring of rights and proofs of software licenses based on software orders. Perform the necessary activities for cleaning continuously updating and decommissioning inventory data;
Actively participate in the creation and optimization of standard operating procedures processes guidelines and documentation for all asset management processes;
Offer support and expertise while working closely with members of internal and external teams on associated project work;
Develop analytics and dashboards to automate asset tracking and regular reporting activities.
Oversee management of licensing and security standards reporting.
Administer asset and procurement management for all IT software and hardware.
Work with Global IT Service managers to ensure vendor records are kept up to date and software license information is well managed.
Communicate to management the status of incidents trends and performance related to service levels.
Verify track reconcile financial data (eg budget and assets
leased impaired disposed of or recorded) to ensure the quality of the information process and system.
Communicate and provide solutions to ensure software compliance and asset optimization across facilities globally.
Job qualifications:
Bachelors degree in computer science engineering business or equivalent experience;
5 years of experience in enduser software asset management or IT / Cloud infrastructure or equivalent experience;
Good working knowledge and understanding of software licensing from major vendors; Microsoft Oracle IBM VMware etc.
Experience working with users from a customer service perspective;
Good communication and interpersonal skills;
Resultsoriented approach and strong planning and organizational skills;
Ability to do several things at the same time and to work in a very dynamic environment;
Experience in configuring the SAM tool.
Certification in asset management an asset.
Product management experience from these software vendors: Red Hat Cisco and IBM (an asset).
Excellent reporting skills.
Knowledge of computer hardware and software as well as telecommunications and networks; understanding of ITIL processes.
Solid knowledge of the principles methods and procedures related to the management of IT assets.
Indepth knowledge of procurement utilities policies and processes.
Good knowledge of terminology related to computer hardware and software as well as peripherals.
Ability to establish and maintain good relationships with internal and external customers as well as with suppliers.
Good problemsolving skills.
Knowledge of BCM ITSM tool asset management,it,product management,telecommunications and networks knowledge,computer hardware and software knowledge,reporting skills,compliance monitoring,problem-solving skills,governance,software asset management,procurement policies and processes,software renewals,root cause analysis,sam tool configuration,itil processes,software asset governance,procurement management,bcm itsm tool knowledge,relationship management
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