Managed Services Specialist
2 weeks ago
JOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services Pre-Sales Specialist acts as the bridge between technical delivery teams and enterprise customers, ensuring solutions are competitive, cost-effective, and aligned with business outcomes.ROLE DESCRIPTIONKey Responsibilities:- Customer Engagement & Requirement Gathering- Engage with enterprise customers to understand their infrastructure, cloud, and managed services requirements.- Conduct discovery workshops and translate business needs into technical and service solutions.- Solution Design & Proposal Support- Design managed services solutions covering infrastructure management, cloud operations, security services, backup/DR, SOC/NOC, and compliance frameworks.- Prepare solution proposals, SOWs, RFP/RFI responses, and presentations in collaboration with solution architects and delivery teams.- Map customer requirements to service catalog offerings, tailoring SLAs, KPIs, and pricing models.- Pre-Sales Collaboration- Partner with sales teams to position Managed Services offerings to enterprise and government clients.- Conduct demos, PoCs, and presentations showcasing service capabilities (monitoring, automation, AIOps, FinOps, SOC, etc.).- Work closely with OEMs/partners to integrate their capabilities into L&T’s service portfolio.- Commercials & Pricing- Work with finance and delivery teams to develop cost models, pricing structures, and business cases for managed services deals.- Support negotiation with customers by highlighting value differentiation, compliance, and ROI.- Governance & Handover- Ensure smooth handover from pre-sales to delivery teams with well-defined transition plans.- Provide inputs into service portfolio improvements based on market and customer feedback.Experience & Educational RequirementsQualifications and ExperienceEDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)BE/B-Tech or equivalent with Computer Science or Electronics & CommunicationRELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)- 10–15 years of overall IT experience with at least 5+ years in solution architecture for managed services.- Experience in designing managed services for multi-cloud and hybrid environments.- Certification(s) preferred:- ITIL Intermediate/Expert- Cloud Solution Architect- TOGAF or equivalent architecture framework- ISO 20000/27001 awareness- Strong track record of customer-facing solution presentations and winning managed services deals.Key Skills & Competencies- Strong knowledge of cloud platforms and data center technologies.- Hands-on expertise with ITSM frameworks (ITIL, ISO 20000) and service delivery models.- Familiarity with AIOps, observability, automation, FinOps, DevSecOps.- Understanding of security & compliance frameworks relevant to regulated industries.- Strong financial acumen: pricing models, TCO/ROI analysis, managed services cost structures.- Excellent presentation, communication, and stakeholder management skills.- Ability to balance technical depth with business outcome focus.
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed Services Specialist
2 weeks ago
chennai, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed services specialist
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Chennai, India Larsen & Toubro Vyoma Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSE Role Summary: Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed...
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Managed Services Specialist
2 weeks ago
Chennai, India L&T-Cloudfiniti Full timeJOB PURPOSE Role Summary: Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed...
