Renewals Manager
3 days ago
What You’ll Do Own the Renewals Process: Manage the end-to-end renewals process for SMB & Commercial customers—ensuring timely, accurate, and customer-centric execution. Customer Retention: Develop and execute strategies to achieve renewal and retention targets, minimizing churn and maximizing long-term customer loyalty. Customer Engagement: Build trusted relationships with key SMB & Commercial stakeholders to understand their business needs, advocate for their success, and align solutions to their goals. Cross-Functional Collaboration: Partner with Sales, Customer Success, and Finance to streamline renewal operations and identify upsell or expansion opportunities. Data-Driven Insights: Leverage data from CRM and usage analytics to identify renewal risks, forecast outcomes, and proactively address customer challenges. Negotiation & Escalation Management: Effectively handle renewal negotiations and resolve customer issues with a focus on win-win outcomes. Reporting & Forecasting: Maintain accurate renewal forecasts and performance tracking in CRM tools (e.g., Salesforce). Your Background Experience: 3-5 years in Renewals, Customer Success, or Account Management, preferably in a B2B SaaS. Customer Focus: Passionate about delivering exceptional customer experiences and building long-term relationships. Negotiation Skills: Proven ability to navigate customer conversations with confidence, empathy, and professionalism. Analytical Thinking: Comfortable using data to drive decisions, assess performance, and identify growth opportunities. Collaboration: Strong cross-functional communication skills; experience working with Sales, Customer Success, and Operations teams. Tools: Proficient in CRM and renewal management tools (e.g., Salesforce, Gainsight).Mindset: Self-starter who thrives in a fast-paced, collaborative, and high-growth environment. #LI-SG1
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Renewals Manager
2 weeks ago
Hyderabad, Telangana, India Highspot Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearAbout Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...
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Renewals Manager
2 weeks ago
Hyderabad, Telangana, India Highspot Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout HighspotHighspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...
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Manager, Renewal Management
7 days ago
Hyderabad, India Highspot Full timeWhat You’ll Do Lead and Develop the Renewals Team: Recruit, mentor, and manage a high-performing team of Renewals Managers. Provide regular coaching, performance feedback, and career development to foster professional growth Drive Retention Outcomes: Oversee team performance to ensure renewal and retention targets are met or exceeded. Proactively identify...
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Manager, Renewal Management
2 weeks ago
Hyderabad, Telangana, India Highspot Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot...
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Renewals Manager
6 days ago
Hyderabad, Telangana, India Salesforce Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Manager, Renewals
2 weeks ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Renewals Manager
3 weeks ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Associate Renewals Manager
7 days ago
hyderabad, India Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Associate Renewals Manager
11 hours ago
Hyderabad, Telangana, India Salesforce Full time ₹ 5,00,000 - ₹ 15,00,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...
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Renewal Specialist
1 week ago
Hyderabad, Telangana, India Blue Yonder Full time ₹ 5,00,000 - ₹ 15,00,000 per yearBlue Yonder is searching for a highly motivated sales-minded individual. The right individual will strive to collaborate with our Blue Yonder teams to expand our customers' footprint and effectively increase our revenue profitability for the company. They'll have an understanding of the sales process, negotiating skills, and the ability to showcase our...
