Enterprise Technical Consultant

19 hours ago

Chennai, India Chargebee Full time
We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings.
As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues promptly, and escalating issues as needed to ensure customer satisfaction.
Responsibilities:
Develop and maintain a deep understanding of Chargebee's multi-product suite
Provide exceptional support to customers who have subscribed to our premium support offerings via Email / Chat / Phone / Slack
Respond to customer inquiries in a timely and accurate manner with white-glove care, meeting tight SLAs
Coordinate with internal teams, including product and engineering, to resolve customer issues quickly and effectively
Document solutions in our knowledge base to enhance our customer self serve capabilities
Be an active member of product squads and provide valuable feedback from customer interactions to make our product suite better
Share your knowledge by hosting internal trainings
Qualifications:
Previous experience in an enterprise customer support role, preferably in a premium support team or as a Technical Account Manager (good to have)
Good understanding of RestAPIs and can run/test API calls
Understanding of HTML/JS
Excellent communication skills, both written and verbal
Strong problem-solving skills and the ability to think quickly under pressure
Ability to work independently and as part of a team
Ability to articulate technical concepts to a non-technical audience
A customer-centric mindset and a passion for delivering exceptional service

  • Enterprise Technical Consultant

    1 week ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings. As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    1 week ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join ourPremium Support team , providing high-quality support to customers who have subscribed to our premium support offerings.As anEnterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    1 week ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings. As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    1 week ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join ourPremium Support team , providing high-quality support to customers who have subscribed to our premium support offerings.As anEnterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    4 days ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings. As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    21 hours ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join ourPremium Support team, providing high-quality support to customers who have subscribed to our premium support offerings.As anEnterprise Technical Consultant, you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues promptly,...

  • Enterprise technical consultant

    4 days ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings.As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    5 days ago

    Chennai, Tamil Nadu, India Chargebee Full time

    We are looking for enthusiastic individuals to join ourPremium Support team , providing high-quality support to customers who have subscribed to our premium support offerings.As anEnterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    6 days ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team, providing high-quality support to customers who have subscribed to our premium support offerings.As an Enterprise Technical Consultant, you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise Technical Consultant

    5 days ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team , providing high-quality support to customers who have subscribed to our premium support offerings. As an Enterprise Technical Consultant , you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Enterprise IT Consultant

    5 days ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Key ResponsibilitiesWe are seeking a talented Enterprise IT Consultant to join our team at Tata Consultancy Services. As a key member of our enterprise IT consulting team, you will be responsible for providing expert advice and guidance on cloud infrastructure design, implementation, and deployment using AWS services.In this role, you will work closely with...

  • Senior QAD Enterprise Consultant

    5 days ago

    Chennai, Tamil Nadu, India eNoah Full time

    Company Overview:eNoah is a leading provider of innovative technology solutions.Job Description:As a Senior QAD Enterprise Consultant, you will play a crucial role in implementing and customizing QAD Enterprise Edition (EE) for our clients. Your expertise in technical and functional consulting will help us deliver exceptional results.Key...

  • Technical Consultant

    3 weeks ago

    Chennai, India Chargebee Full time

    We are looking for enthusiastic individuals to join our Premium Support team, providing high-quality support to customers who have subscribed to our premium support offerings.As an Enterprise Technical Consultant, you will be responsible for ensuring fast and accurate responses to customer inquiries, coordinating with internal teams to resolve issues...

  • Oracle edm technical consultant

    1 day ago

    Chennai, India Tata Consultancy Services Full time

    Dear Aspirant ,Greetings from TCS !TCS presets excellent opportunity for Oracle EDM Technical Consultant - Oracle Enterprise Data Management Technical ConsultantExp: 6 - 16 YearsJob Location: Chennai / KolkataOracle EDMCS to perform current manual mapping transformation (from the data received through Informatica) and feed to Oracle fusion account...

  • Oracle EDM Technical Consultant

    3 days ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Dear Aspirant,Greetings from TCS TCS presets excellent opportunity for Oracle EDM Technical Consultant - Oracle Enterprise Data Management Technical ConsultantExp: 6 - 16 YearsJob Location: Chennai / KolkataOracle EDMCS to perform current manual mapping transformation (from the data received through Informatica) and feed to Oracle fusion account...

  • Oracle EDM Technical Consultant

    20 hours ago

    Chennai, India Tata Consultancy Services Full time

    DearAspirant ,Greetings fromTCS !TCS presets excellent opportunity forOracle EDM Technical Consultant- Oracle Enterprise Data Management Technical ConsultantExp:6 - 16 YearsJob Location:Chennai / KolkataOracle EDMCS to perform current manual mapping transformation (from the data received through Informatica) and feed to Oracle fusion account mapping.Current...

  • Oracle EDM Technical Consultant

    2 days ago

    Chennai, India Tata Consultancy Services Full time

    Dear Aspirant , Greetings from TCS ! TCS presets excellent opportunity for Oracle EDM Technical Consultant - Oracle Enterprise Data Management Technical Consultant Exp: 6 - 16 Years Job Location: Chennai / Kolkata Oracle EDMCS to perform current manual mapping transformation (from the data received through Informatica) and feed to Oracle fusion account...

  • Oracle EDM Technical Consultant

    7 hours ago

    chennai, India Tata Consultancy Services Full time

    Dear Aspirant , Greetings from TCS ! TCS presets excellent opportunity for Oracle EDM Technical Consultant - Oracle Enterprise Data Management Technical Consultant Exp: 6 - 16 Years Job Location: Chennai / Kolkata Oracle EDMCS to perform current manual mapping transformation (from the data received through Informatica) and feed to Oracle fusion account...

  • WeKan Enterprise Solutions

    4 weeks ago

    Chennai/Bangalore, India WEKAN ENTERPRISE SOLUTIONS INDIA PRIVATE LIMITED Full time

    About Wekan Enterprise Solutions Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and...

  • M365 Technical Consultant Lead

    5 days ago

    Chennai, Tamil Nadu, India Atos Full time

    We are looking for an exceptional M365 Technical Consultant Lead to join our Atos team. As a key member of our organization, you will be responsible for delivering high-quality Microsoft 365 solutions that meet the needs of our clients.The ideal candidate will have a deep understanding of Microsoft 365 services, including Exchange Online, SharePoint, Teams,...