Director of Engineering – Digital Experience Platforms

1 week ago


Noida, India Icreon Full time

About the Role We are looking for a Director of Engineering to lead our offshore delivery center for the Digital Experience Platform (DXP) practice. This strategic role combines technical leadership, people management, and delivery excellence across a portfolio of enterprise-grade digital transformation projects leveraging Sitecore, Optimizely, Contentstack, and related AI-driven personalization and automation platforms. The ideal candidate is a hands-on technology leader with a strong background in architecture, engineering best practices, delivery governance, and productivity improvement, capable of scaling teams and ensuring consistent, high-quality outcomes for global clients. Required Skills & Experience 15+ years of overall experience in software engineering, with 5+ years in leadership or director-level roles. Proven experience with DXP platforms: Sitecore (XM Cloud, XP, CDP, Personalize), Optimizely SaaS/PaaS CMS, Contentstack, or similar headless platforms. Deep understanding of modern web architecture — Next.js, React, APIs, microservices, and composable DXPs. Strong exposure to AI applications in productivity, personalization, and automation domains. Expertise in cloud platforms (Azure, AWS, GCP, Vercel) and DevOps CI/CD automation. Excellent grasp of engineering processes, SDLC governance, documentation, and code quality frameworks. Exceptional communication, stakeholder management, and leadership skills. Ability to work in a fast-paced, global delivery environment with distributed teams.   Key Responsibilities 1. Technical Leadership & Architecture Define and enforce engineering standards, reusable frameworks, and best practices across the DXP ecosystem. Guide solution and technical architects across Sitecore (XM Cloud, CDP, Personalize, Content Hub), Optimizely SaaS CMS/Commerce, and Contentstack. Review solution designs, ensure scalability, security, and compliance alignment across client implementations. Lead innovation initiatives leveraging AI copilots, generative AI tools, and composable architecture principles. 2. Delivery & Process Excellence   Own delivery governance for offshore DXP engagements — ensuring on-time, high-quality, and within-budget delivery. Drive engineering productivity by introducing AI-led development accelerators, automated QA, and code governance tools. Establish and monitor KPIs, SLAs, and delivery dashboards for performance measurement. Standardize engineering documentation practices including architecture blueprints, design docs, and runbooks. Collaborate with PMO to align delivery models (Agile PODs, distributed teams, fixed bid, T&M) with client expectations. 3. People Leadership & Talent Development Lead, mentor, and grow a multi-disciplinary engineering team of architects, leads, and developers across multiple DXP platforms. Build a strong engineering culture rooted in innovation, ownership, and continuous learning. Foster collaboration between cross-functional teams — strategy, design, architecture, and QA. 4. Practice & Capability Growth Collaborate with global DXP leadership to define technical roadmaps and expand capabilities in emerging DXP technologies. Champion productivity improvement through process re-engineering and automation. Contribute to pre-sales, RFP responses, and client solutioning with detailed technical inputs. Represent the DXP practice in internal and external forums to showcase engineering excellence. Preferred Qualifications Sitecore, Optimizely, or Contentstack certifications. Experience leading multi-tenant SaaS or large-scale composable architecture implementations. Exposure to AI engineering, MCP (Model Composition Platform), or automation frameworks for delivery optimization. Experience with North America and EMEA client delivery models. About the Role We are looking for a Director of Engineering to lead our offshore delivery center for the Digital Experience Platform (DXP) practice. This strategic role combines technical leadership, people management, and delivery excellence across a portfolio of enterprise-grade digital transformation projects leveraging Sitecore, Optimizely, Contentstack, and related AI-driven personalization and automation platforms. The ideal candidate is a hands-on technology leader with a strong background in architecture, engineering best practices, delivery governance, and productivity improvement, capable of scaling teams and ensuring consistent, high-quality outcomes for global clients. Required Skills & Experience 15+ years of overall experience in software engineering, with 5+ years in leadership or director-level roles. Proven experience with DXP platforms: Sitecore (XM Cloud, XP, CDP, Personalize), Optimizely SaaS/PaaS CMS, Contentstack, or similar headless platforms. Deep understanding of modern web architecture — Next.js, React, APIs, microservices, and composable DXPs. Strong exposure to AI applications in productivity, personalization, and automation domains. Expertise in cloud platforms (Azure, AWS, GCP, Vercel) and DevOps CI/CD automation. Excellent grasp of engineering processes, SDLC governance, documentation, and code quality frameworks. Exceptional communication, stakeholder management, and leadership skills. Ability to work in a fast-paced, global delivery environment with distributed teams.   Key Responsibilities 1. Technical Leadership & Architecture Define and enforce engineering standards, reusable frameworks, and best practices across the DXP ecosystem. Guide solution and technical architects across Sitecore (XM Cloud, CDP, Personalize, Content Hub), Optimizely SaaS CMS/Commerce, and Contentstack. Review solution designs, ensure scalability, security, and compliance alignment across client implementations. Lead innovation initiatives leveraging AI copilots, generative AI tools, and composable architecture principles. 2. Delivery & Process Excellence Own delivery governance for offshore DXP engagements — ensuring on-time, high-quality, and within-budget delivery. Drive engineering productivity by introducing AI-led development accelerators, automated QA, and code governance tools. Establish and monitor KPIs, SLAs, and delivery dashboards for performance measurement. Standardize engineering documentation practices including architecture blueprints, design docs, and runbooks. Collaborate with PMO to align delivery models (Agile PODs, distributed teams, fixed bid, T&M) with client expectations. 3. People Leadership & Talent Development Lead, mentor, and grow a multi-disciplinary engineering team of architects, leads, and developers across multiple DXP platforms. Build a strong engineering culture rooted in innovation, ownership, and continuous learning. Foster collaboration between cross-functional teams — strategy, design, architecture, and QA. 4. Practice & Capability Growth Collaborate with global DXP leadership to define technical roadmaps and expand capabilities in emerging DXP technologies. Champion productivity improvement through process re-engineering and automation. Contribute to pre-sales, RFP responses, and client solutioning with detailed technical inputs. Represent the DXP practice in internal and external forums to showcase engineering excellence. Preferred Qualifications Sitecore, Optimizely, or Contentstack certifications. Experience leading multi-tenant SaaS or large-scale composable architecture implementations. Exposure to AI engineering, MCP (Model Composition Platform), or automation frameworks for delivery optimization. Experience with North America and EMEA client delivery models. Powered by JazzHR



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