Technical Support Manager

3 weeks ago

Hyderabad, India Biotech Desk Full time

email:

Immediate joining preferred

Biotech Desk Pvt. Ltd. is a supplier of state-of-the-art products and

research services to biological research laboratories in both Govt.

and Pvt. Our strength lies in understanding the needs of the

customer and assuring them of unparalleled customJer service. We

import services and products from vendors abroad and also

undertake contract research services at our own lab.

Responsibilities:

  • Understand client projects and requirements via email and phone discussions.
  • Prepare and deliver accurate quotations, project proposals, and technical reports.
  • Collaborate with the Sales team to provide technical insights and pricing support.
  • Coordinate with service providers to ensure deliverables align with client expectations.

Qualifications:

  • Master's degree in Life Sciences or Medical Biotechnology with strong knowledge of Molecular Biology, Immunology, and Bioinformatics.
  • Strong scientific acumen with hands-on understanding of lab experiments.
  • Excellent communication skills to assess and translate client requirements effectively.
  • Proficiency in MS Word and Excel with good documentation and reporting skills.
  • Highly motivated, detail-oriented, and client-focused.

Experience: 1-3 years

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