Bharuwa Solutions

Professional Experience :

- Spearheaded the implementation of ERP, HRMS, and SaaS products for diverse clients, aligning solutions with business needs and technical specifications.

An Accomplished leader with minimum of 15 years extensive experience in ERP, HRMS, and SaaS product implementation, seeking a role as a Delivery Head to drive efficient software deployments, optimize client satisfaction, and enhance operational effectiveness.

Key Skills :

- Project Management : Proficient in managing end-to-end ERP, HRMS, and SaaS implementation projects, ensuring they are completed on time and within budget.

- Technical Expertise : Deep understanding of ERP systems, HRMS platforms , and SaaS solutions.

- Client Relationship Management : Strong ability to cultivate and maintain strong client relationships, ensuring their requirements are met and exceeded.

- Team Leadership : Proven ability to lead and motivate cross-functional teams, driving high performance and collaboration.

- Change Management : Skilled in guiding organizations through change, enhancing user adoption and minimizing resistance.

- Risk Management : Adept at identifying, analyzing, and mitigating risks to ensure successful project delivery.

- Process Improvement : Expertise in implementing continuous improvement methodologies to streamline implementation processes and enhance efficiency.

Professional Experience :

- Spearheaded the implementation of ERP, HRMS, and SaaS products for diverse clients, aligning solutions with business needs and technical specifications.

- Developed comprehensive project plans, schedules, and milestones, achieving on-time delivery rate.

- Facilitated stakeholder engagement sessions to define project scope, objectives, and deliverables. implemented management strategies, reducing project risks

- Ensured seamless integration of ERP and HRMS systems with existing client infrastructures.

- Maintained a client satisfaction rate of through proactive communication and effective service

- Facilitated stakeholder engagement sessions to define project scope, objectives, and deliverables.

- Conducted regular status updates and reviews with clients and internal teams, ensuring transparency and alignment.

- Designed and delivered training programs for end-users, boosting user adoption and proficiency.

- Monitored and evaluated project performance, implementing corrective actions to address issues.

- Collaborated with sales and pre-sales teams to develop bespoke solutions that met client needs.

- Ensured adherence to industry standards and best practices in all project activities.

- Provided post-implementation support and troubleshooting, maintaining high levels of customer satisfaction.

- Excellent communication and negotiation skills.

- Strong analytical and decision-making capabilities.

- Committed to continuous learning and professional development.

Education :

- BE - computer science / MCA

Certifications :

- Project Management Professional (PMP)

- Certified ScrumMaster (CSM)

- Lean Six Sigma Green Belt