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Clinical Application Specialist

2 months ago

Uncha Samana, India Maxis Clinical Sciences Full time
community, there’s no better place to make it happen.Responsibilities:
- Deliver Clinical Applications training to customers
- Build and support strong partnerships with the customer base
- Document and manage customer specific account strategies to drive utilization
- Troubleshoots product issues at customer sites and identifies any product usability issues
- Document complaints according to QMS processes
- Assist in the creation of educational and clinical marketing materials
- Assist marketing with image atlas, website and brochure development as required
- Support the Sales & Marketing team by demonstrating our products to potential customers
- Provide training for new distributor staff.
- Identify and qualify sales opportunities within the sales territories
- Maintain deep knowledge of product line (functional) as well as competitive position
- Participate in trade shows as assigned
- Provide required applications report on completion of all application visits
- Communicates customer feedback to the appropriate functions of the companyKey Attributes:
- Bachelor's Degree in Business, Life Science, Computer Science, or Related Degree
- 2+ years of experience in training on medical devices or equipment use and application
- Proven presentation skills and success facilitating training and transferring knowledge
- Flexibility to manage an irregular travel schedule
- Proven strength in strong customer service skills and attention to detail
- Clear and concise written and verbal communication skills are required
- Self-motivated and results oriented
- Able to travel as and when neede