Junior Knowledge Analyst

2 months ago

Delhi, India Safeguard Global Full time
Come join a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work.
Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first
(*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you )
Location: Gurgaon
Min Experience : 1-3 years
How you will make a difference:
Captures knowledge information from teams into Safeguard’s global intranet platform and maintains detailed, up-to-date documentation for ease of access and retrieval.
Liaise regularly with the respective department’s SPOCs (Single Point of Contact) and develop strong, productive working relationships to ensure business processes are up to date.
Create knowledge products for cross-learning between departments on SharePoint and continuously enhance content categorization for improved usability.
Coordinates and regularly communicates issues with other Knowledge Analysts to identify cross-practice content priorities and works as part of a team to capture materials.
Perform quarterly audits and analyze data to identify areas for improvement in knowledge accessibility, quality, and completeness.
Prioritize and set deadlines for regular and ad-hoc tasks, providing reports on progress and key metrics to leadership.
Conducts external market research to identify key trends, and issues, as relevant to our Knowledge Management strategies
Assist in creating content and insights in a manner consistent with Safeguard’s professional standards guidelines, using engaging formats to support user needs and encourage knowledge sharing.
Contributes as a member of a team (e.g., participates in Knowledge Management group projects, training, experience sharing, mentoring), and supports other initiatives for the business.
Assist in organizing and facilitating knowledge-sharing sessions and workshops to promote best practices across the organization.
Weekly HR And Payroll Publication: Compiling newsletters, updating distribution lists, and connect with respective authorities for database updating.
Vendor Search: support research for new vendors/Partners depending upon the criteria provided by the SLTs.
What will give you an advantage:
B.Com/B.tech with strong academic credentials.
Minimum 2 years of hands-on experience in database management tools and knowledge management practices.
Experience in research and data analysis to support knowledge management strategies.
Experience in content categorization, and report generation preferred.
Designing, coding, and implementing scalable applications using the latest version of Knowledge Management tools can be added advantage.
Must be motivated, independent, and self-sufficient. Able to receive an assigned task and see it through to completion with minimal supervision.
Exceptional communication (written and verbal), interpersonal, and problem-solving skills, with an emphasis on collaboration and cross-functional teamwork.
Self-starter with strong organization skills - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
“Go-getter” attitude – drives assigned projects independently with complete ownership.
Expertise in MS Office especially Excel required,
Expertise in Smartsheets.
Contentful expertise – nice to have.
Who we are and what we do:
Safeguard Global is…Global We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️
Our Global Benefits
‍ Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
‍ Bonding Leave: Enjoy paid leave to bond with your new family member.
2 Charitable Days: Contribute to causes you believe in.
Reward & Recognition Program: Be rewarded for your success and championing our values.
Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Coworking Space : Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.
Why become a Guardian:
✈ ️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

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