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Collections Specialist

4 weeks ago

Pune, Maharashtra, India WNS Full time

Job Overview:

We are seeking a detail-oriented and proactive B2B Collections and Dispute Management Specialist to join our finance team. In this role, you will be responsible for managing overdue accounts, resolving complex payment disputes, and ensuring the timely collection of outstanding invoices from business clients.

Key Responsibilities:
  • B2B Collections: Manage the full lifecycle of collections for business clients, ensuring timely payments and minimizing overdue accounts.
  • Dispute Resolution: Act as the primary point of contact for clients with payment disputes, working to resolve issues efficiently while maintaining positive client relationships.
  • Account Analysis: Regularly review accounts to identify overdue payments, track outstanding balances, and prioritize high-risk clients.
  • Reporting: Prepare and present regular reports on collection progress, aged receivables, and dispute resolutions to senior management.

The ideal candidate will have excellent communication skills, a strong analytical mindset, and the ability to work in a fast-paced environment. If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply.

About the Role:

In this role, you will have the opportunity to work closely with cross-functional teams to develop and implement effective collections strategies. You will also be responsible for identifying areas of improvement and implementing process enhancements to drive efficiency and productivity.

This is an exciting opportunity to join our dynamic finance team and contribute to the success of our organization. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.