Delivery Architect
3 weeks ago
about the role
Mission / Role purpose
A Delivery Architect’s accountability is to build a well-constructed solution that takes all factors into account – key stakeholders, business objectives, technology strategy, security requirements – and that can be handed off to the deployment team for successful and on-time delivery and to the operations team for efficient and SLA commitments.
Overall accountability & responsability
E2E technical responsibility for delivery of the Enterprise network solution for customers, Accountable/Key contributor for the technical aspects of the solution definition including features for implementation and operations, Accountable/Key contributor for the technical aspects of the solution delivery through to successful live operations,Pre & Post-Sales Engagement
Support Pre-sales & bid-team for the technical qualification for the customer’s service management needs, well versed with design to cost approach and techniques, Technical validation of Enterprise Network Architecture with solution centric approach & in line with OBS operational eco-system, Participate in solution demo & pilots success of customized requirements, Assess & qualify security risks, capacity and performance parameters.Embedded in the solution definition, delivery team and service operationalization
Work with Post sales teams for the successful delivery of the solution In partnership with Project management accountable for technical delivery and to ops Participate in Architecture discussion to work through design, security, partners, customer IT tooling needs and other key parameters, Delivery Architect provide insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution, Front end customer / vendor in terms of technical design / issues / discussion / evolution where need arises.Role/Responsibilities may differ from one bid to one others and is requiring flexibility, high level of automomy and a strong background experience
key accountabilities
key result / decision areas (outcomes)
Technical Expertise in Solution Design qualification
Working under the responsibility of the Entreprise Architect
Early engagement during the Pre-Sales phase Contribute to Customer workshop participation, Key contributor of customer network solution definition, design, qualification & validation, Ensure compliance with already, implemented network architecture and solutions, Support the technical qualification for the customer’s service management needs, well versed with design to cost approach and techniques, Design validation and Customer acceptance Validate and qualify operationally the HLD Provide complementary design documentation for implementing the solution Facilitate and support a lab and/or contribute to proof-of-concept for new solutions Support the first few Customer pilot site implementationsTechnical Expertise in Solution Transition & Deployment
Own network design to ops documentation Create the Customer technical documentation for delivery and operational entities, Decide the project implementation process with lead Project Manager on the high level interlock, Technical alignement of network deployment team Enlist the technical knowledge required for the scope of the project to let the manager select the deployment team. Analyze the resource capacity, coverage & availability and feedback to the Lead PM and let him confirm if that would meet the project plan On-board the designated deployment team & service management team on Customer technical design specific requirements. Technical drive of the Customer network transition Contribute with PM to define the transition plan Set-up the discovery strategy & set requirements expected from customer to secure the transition Alignment with the Customer Asset & Data Manager for inventory uploading, Prepare upfront the take-over technics with automation Technical drive of the Customer network transformation Contribute with PM to define the transformation plan Set-up the transformation strategy & set requirements expected from customer to secure the transition Alignment with the Customer Asset & Data Manager for Site Survey, inventory Prepare upfront the transformation technics with automation Participate actively to Handover to Operation, Povide insight and views on the customer ITSM tools integration, monitoring solutions of the customer requested solution to meet SLA,Be point of escalation to the Deployment Team with regards to technical issues related to design
Technical Expertise in Solution Operation
Technical Support in term of Network Security Management : ad-hoc assessment of vulnerability impact based on customer design and devices configuration. Technical support in term of Incident Management : Provide guidance and support during major incidents & escalations. Technical support in term of Problem Management : Be point of escalation for design for Problem Management team. Technical support in term of Availability Management Ensure Resilience and minimize the effect of component failures by proposing alternative solutions in order to ensure availability accordance to the SLA Handover of the technical design, Increase Reliability reviewing the proposed solutions in terms of SPOF and overall robustness of the solution Technical support in term of Continuity Management Ensure the recovery plans are in place to support the customer’s service continuity plans by maintaining accurate customized solution documents and recovery plans under CMDB database in favor of incident management.
about you
·
Education, Qualifications, and Certifications
Mandatory Experience
Overall experience of 12 plus of experience in desing, implementing, operating, network and complex customer solutions and aligning support model as per the new product and technology.Mandatory Qualification
Master Level (Electrical Engineering, networks…) requiredMandatory Certification &
Cisco (CCIE > CCNA > CCIE) and/or equivalent on other vendors,Knowledge and Abilities
Experience on network design , implementation across multiple technology across LAN including software driven network Routing protocols: OSPF, BGP, EIGRP, ISIS, QOS, VOIP Technology: DNAC,ISE,PRIME, NFV, VNF, Openstack , SASE, Controller. Experience at least in two suppliers (Cisco, Aruba, Fortinet, Huaweï…) of the LAN technology including all components from Good knowledge of Multiple domains Knowledge on Cloud & Security is a clear value add Basic knowledge of IOT, RF Technology LORA, Sigfox Experience in scripting tools like Python, Ruby, Perl. Experience in Customer Transition (from discovery to take-over) & transformation Service Integration cross functional tool & process. Service life cycle management & Automation, experience on operational process, Experience on monitoring & ITSM tooling solution & ecosystem Knowledge/experience on cost management & Design to Cost approach Excellent verbal & written communication skills to interact with internal and external stakeholders, Able to realize good presentations, and confident to realize presentations in front of our customers, Able to write technical and functional specifications Able to work in transversal mode and in Agility Build & nurture transversal relationship across the Organization to foster collaborative environment, cross functional team management Ability to carefully plan and co-ordinate work according to a demanding time schedule, Project management experience value add
additional information
why become Delivery Architect
This role will provide excellent exposure in technically leading big complex global accounts involving various aspects of service design, product management and acting as SME for hybrid designs.
contract
Regular
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