Office Manager
4 days ago
About the Client:
STAFF X Talent Solutions proudly collaborates with a leading civil engineering company committed to a multifaceted approach to design, construction, and management of infrastructure to achieve cost effective solutions that exceed client's expectations.
About the Role:As an
Office Manager , you will play a crucial role in overseeing the daily operations, ensuring a productive and efficient workplace. Your role combines administrative, financial, and client-facing duties. You'll coordinate activities between clients, engineers, and designers, assist directors with their tasks, and keep the office clean and well-supplied. Additionally, you'll support marketing efforts and maintain the business's financial health through effective debt management.
Key Responsibilities:
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Ensure the office is clean, organised, and well-maintained.
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Manage inventory and order office supplies, snacks, and other necessities.
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Coordinate with vendors for office maintenance and repairs.
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Answer phone calls, respond to emails, and address client concerns professionally.
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Facilitate communication between clients and the engineering/design teams.
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Manage client expectations regarding project deadlines and document requests.
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Assist directors with their daily tasks and special projects.
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Handle document control, filing, and preparation of important documents.
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Organise and schedule meetings, appointments, and travel arrangements for staff.
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Monitor and follow up with debtors to ensure timely payments and reduce overdue accounts.
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Assist in budget management and work towards achieving profitable outcomes for the business.
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Engage in marketing activities, including maintaining a LinkedIn presence.
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Coordinate with the marketing team for advertisements and promotional activities.
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Assist in creating and distributing marketing materials.
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Understand company processes and development procedures to effectively handle customer disputes.
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Provide excellent customer service to clients, ensuring their satisfaction and retention.
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Identify and implement office process improvements to enhance efficiency.
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Develop and maintain office policies and procedures.
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Assist in onboarding new employees and maintaining personnel records.
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Support HR in organising team-building activities and company events.
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Liaise with IT support to ensure smooth functioning of office technology and systems.
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Assist staff with basic IT issues and coordinate external IT support when necessary.
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Ensure compliance with health and safety regulations within the office.
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Maintain records of compliance and conduct regular safety audits.
Requirements
Key Requirements:
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Bachelor’s degree in business administration, Management, or a related field preferred
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Proven experience in office management or a similar administrative role.
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Strong organisational and multitasking abilities.
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Excellent communication and interpersonal skills.
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Proficiency in Microsoft Office Suite and office management software.
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Basic understanding of financial and accounting principles.
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Experience in marketing and social media management is a plus.
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Ability to handle confidential information with discretion.
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Experience in an engineering consultancy or related construction industry.
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Familiarity with project management tools and software.
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Experience in coordinating between multiple departments and managing cross-functional teams.
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Background in managing client relationships and service contracts.
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Proven ability to improve office processes and implement efficiency measures.
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Experience in event planning, marketing, and coordination.
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Knowledge of HR best practices and employee onboarding processes.
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Understanding of IT systems and troubleshooting basic technical issues
Benefits
Why Join Our Client?
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Great location in Ryde, NSW.
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Work with a highly motivated and experienced team of multidisciplinary engineers, with extensive local experience in civil, structural, and remedial engineering.
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Enjoy a streamlined service that provides a fully integrated multi-disciplinary approach to a wide array of projects.
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Take on dynamic role with the opportunity to scale the business.
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Collaborate with a dedicated team crafting personalised solutions to empower clients and partners.
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Engage with industry experts and visionary leaders in a dynamic work environment.
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Become a valued member of a company that fosters creativity, innovation, and a flexible, supportive culture
How to Apply:
If you're a proactive and results-driven
Office Manager , we invite you to take the next step in your career with us. Click "Apply" or send your resume to to explore this exciting opportunity.
RequirementsKey Requirements: · Bachelor’s degree in business administration, Management, or a related field preferred · Proven experience in office management or a similar administrative role. · Strong organisational and multitasking abilities. · Excellent communication and interpersonal skills. · Proficiency in Microsoft Office Suite and office management software. · Basic understanding of financial and accounting principles. · Experience in marketing and social media management is a plus. · Ability to handle confidential information with discretion. · Experience in an engineering consultancy or related construction industry. · Familiarity with project management tools and software. · Experience in coordinating between multiple departments and managing cross-functional teams. · Background in managing client relationships and service contracts. · Proven ability to improve office processes and implement efficiency measures. · Experience in event planning, marketing, and coordination. · Knowledge of HR best practices and employee onboarding processes. · Understanding of IT systems and troubleshooting basic technical issues
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