Epic MyChart Support Specialist
2 weeks ago
We’re Hiring: Epic MyChart Support Specialist | Hyderabad (On-site)Are you passionate about healthcare technology and helping patients access care seamlessly?We’re looking for anEpic MyChart Support Specialistto join our growing team atInterscripts Software Pvt. Ltd.Position:Epic MyChart Support SpecialistLocation:Hyderabad, IndiaExperience:Minimum 1 year of relevant experienceAvailability:Immediate joiner (within 4–5 days)Role Overview:As a MyChart Support Specialist, you will be the first point of contact for patients and clinical staff using the Epic MyChart portal. You’ll provide high-quality technical and functional support, ensuring a smooth, secure, and positive user experience.✨ Key Responsibilities:Provide first-level support for MyChart-related issues (login, access, functionality, etc.)Respond to patient and staff inquiries via phone, email, and ticketing systemsTroubleshoot and resolve technical issues with empathy and accuracyMaintain comprehensive records of support interactions and resolutionsCollaborate with clinical and IT teams to enhance user satisfactionDevelop and update user documentation and FAQsRequired Qualifications:Minimum 1 year of experience intechnical support, US healthcare, or customer serviceExcellent verbal and written communication skillsFamiliarity with ticketing/documentation toolsBasic understanding of EHR systems (Epic experience preferred)Strong analytical and troubleshooting abilitiesBachelor’s or Associate degree preferredPreferred Qualifications:Prior experience supportingEpic MyChartKnowledge of US healthcare workflows and HIPAA complianceStrong multitasking, time management, and customer service skillsCore Competencies:Excellent communication & interpersonal skillsTechnical aptitude and problem-solving mindsetAttention to detailCommitment to delivering superior customer experiencesInterested?We’d love to hear from you Please send your updated resume to: | | |
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Epic MyChart Support Specialist
2 weeks ago
New Delhi, India InterScripts, Inc. Full timeWe're Hiring: Epic MyChart Support Specialist | Hyderabad (On-site)Are you passionate about healthcare technology and helping patients access care seamlessly?We're looking for an Epic MyChart Support Specialist to join our growing team at Interscripts Software Pvt. Ltd.Position: Epic MyChart Support SpecialistLocation: Hyderabad, IndiaExperience: Minimum 1...
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Epic MyChart Support Specialist
2 weeks ago
New Delhi, India InterScripts, Inc. Full timeWe’re Hiring: Epic MyChart Support Specialist | Hyderabad (On-site)Are you passionate about healthcare technology and helping patients access care seamlessly?We’re looking for an Epic MyChart Support Specialist to join our growing team at Interscripts Software Pvt. Ltd.Position: Epic MyChart Support SpecialistLocation: Hyderabad, IndiaExperience: Minimum...
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Epic MyChart Support Specialist
2 days ago
New Delhi, India InterScripts, Inc. Full timeWe’re Hiring: Epic MyChart Support Specialist | Hyderabad (On-site) Are you passionate about healthcare technology and helping patients access care seamlessly? We’re looking for anEpic MyChart Support Specialistto join our growing team atInterscripts Software Pvt. Ltd. Position:Epic MyChart Support Specialist Location:Hyderabad, India Experience:Minimum...
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Client System Administrator
3 weeks ago
Delhi, India PrimEra Medical Technologies Full timeEpic Client system administrator in:Hyperspace, HyperSpace Web, BCA, WebBLOB, Interconnect, SystemPulseOptional Epic certification: Mychart, CareEverywhereGood to have thorough understanding on application publishing solutions like CitrixUnderstanding of IT infrastructure, server virtualization, Microsoft server administration & troubleshooting, computer...
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Client System Administrator
2 weeks ago
New Delhi, India PrimEra Medical Technologies Full timeEpic Client system administrator in:Hyperspace, HyperSpace Web, BCA, WebBLOB, Interconnect, SystemPulseOptional Epic certification: Mychart, CareEverywhereGood to have thorough understanding on application publishing solutions like CitrixUnderstanding of IT infrastructure, server virtualization, Microsoft server administration & troubleshooting, computer...
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Client System Administrator
2 weeks ago
New Delhi, India PrimEra Medical Technologies Full timeEpic Client system administrator in: Hyperspace, HyperSpace Web, BCA, WebBLOB, Interconnect, SystemPulse Optional Epic certification: Mychart, CareEverywhere Good to have thorough understanding on application publishing solutions like Citrix Understanding of IT infrastructure, server virtualization, Microsoft server administration & troubleshooting, computer...
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Senior Process Specialist
7 days ago
New Delhi, India EPIC Investment Partners Full timeEPIC Investment Partners About Us EPIC Investment Partners (“EPIC”) is a global financial services platform with 250 people across four integrated divisions Capital, Markets, Administration and Advisory. EPIC was founded in 2001 by Giles Brand and Hiren Patel, financial services entrepreneurs with backgrounds in private equity. Business building is at...
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Senior Process Specialist
2 weeks ago
New Delhi, India EPIC Investment Partners Full timeEPIC Investment PartnersAbout UsEPIC Investment Partners (“EPIC”) is a global financial services platform with 250 people across four integrated divisions Capital, Markets, Administration and Advisory.EPIC was founded in 2001 by Giles Brand and Hiren Patel, financial services entrepreneurs with backgrounds in private equity. Business building is at the...
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Process Specialist
2 weeks ago
New Delhi, India EPIC Investment Partners Full timeEPIC Investment PartnersAbout UsEPIC Investment Partners (“EPIC”) is a global financial services platform with 250 people across four integrated divisions Capital, Markets, Administration and Advisory.EPIC was founded in 2001 by Giles Brand and Hiren Patel, financial services entrepreneurs with backgrounds in private equity. Business building is at the...
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Process Specialist
2 weeks ago
New Delhi, India EPIC Investment Partners Full timeEPIC Investment Partners About UsEPIC Investment Partners (“EPIC”) is a global financial services platform with 250 people across four integrated divisions Capital, Markets, Administration and Advisory.EPIC was founded in 2001 by Giles Brand and Hiren Patel, financial services entrepreneurs with backgrounds in private equity. Business building is at the...
