Receptionist night shift

4 weeks ago

Coimbatore, India JUZGO HOLIDAYS Full time

Job Title: Night Shift Receptionist

Company: Sri Kamadhenu Residency, Coimbatore.

Job Type: Full-time / Night Shift

Job Summary:

We are looking for a courteous and responsible Night Shift Receptionist to manage front desk operations during night hours at Sri Kamadhenu Residency. The role involves welcoming guests, managing reservations and check-ins/check-outs, handling guest inquiries, and ensuring smooth operations during the night shift.

Key Responsibilities

  • Warmly welcome and assist guests arriving during night hours.
  • Manage guest check-ins, check-outs, and reservations through the hotel management system.
  • Handle guest requests, complaints, or emergencies professionally and promptly.
  • Maintain accurate guest records and night audit reports.
  • Answer incoming calls, emails, and online queries; handle room bookings from multiple channels.
  • Coordinate with housekeeping and maintenance teams for guest requirements.
  • Monitor the security of the premises (CCTV, access control, etc.) and report any incidents.
  • Manage cash/credit card transactions at the front desk and maintain proper accounts.
  • Ensure the reception and lobby areas remain clean and presentable.
  • Prepare and submit end-of-shift/night audit reports to management.

Required Skills & Qualifications

  • Education: Minimum +2/Graduate (Diploma in Hotel Management preferred).
  • Prior experience as a front desk receptionist or in hotel operations is an advantage.
  • Proficiency in hotel software (like IDS, Opera, or equivalent) and basic computer skills.
  • Excellent communication skills in English and Tamil (additional languages a plus).
  • Strong customer service attitude and problem-solving abilities.
  • High level of integrity, confidentiality, and reliability.
  • Willingness to work night shifts, weekends, and public holidays.

Work Schedule

  • Night Shift: 8:00PM – 8:00 AM (adjustable as per hotel requirements).
  • Weekly Off: (Specify day based on hotel policy).

Compensation & Benefits

  • Competitive salary with night shift allowance.
  • Complimentary meals during shift.
  • Accommodation (if applicable) or travel allowance for night duty.
  • Provident Fund/ESI benefits as per company policy.

Contact details are:

/

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹8, ₹12,000.00 per month

Expected hours: No less than 72 per week

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Internet reimbursement
  • Paid sick time

Language:

  • English (Preferred)

Work Location: In person

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