Customer Service Representative
4 days ago
Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional, customer-focused attitude.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries via phone, email, chat, or in-person.Provide accurate information about products, services, and company policies.Handle customer complaints with professionalism and empathy.Issue ResolutionIdentify customer needs and provide appropriate solutions.Troubleshoot issues and escalate complex problems to higher support levels.Follow up with customers to ensure complete resolution.Order & Account ManagementAssist customers with order placement, returns, refunds, and account updates.Maintain accurate customer records in CRM systems.Documentation & ReportingLog all interactions, issues, and resolutions in the CRM.Prepare daily or weekly summaries of customer concerns and trends.Product KnowledgeStay updated on product features, updates, and company policies.Educate customers on how to use products or services effectively.Team CollaborationWork closely with sales, technical support, and operations teams.Participate in team meetings and training sessions for continuous improvement.Required Skills & QualificationsHigh school diploma or equivalent; associate degree preferred.Excellent verbal and written communication skills.Strong problem-solving and multitasking abilities.Basic computer skills; experience with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-centric mindset.
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Customer Service Representative
2 weeks ago
Delhi, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
2 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
1 week ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
2 weeks ago
Jasola, Delhi, Delhi, India Denzour Nutrition Full time**Company Description** Denzour Nutrition is India's leading authentic supplement brand dedicated to making #healhtyindia by providing convenient ways to fulfill daily protein intake. We offer premium health and wellness supplements designed to help individuals achieve their fitness goals and overall well-being. Our mission is to provide the tools...
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Customer Service Representative
2 days ago
New Delhi, India NetRTech Solutions LLP Full timeJob DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
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Customer Service Representative
2 weeks ago
Delhi, India Wizphys AI pvt ltd Full timeCompany DescriptionWizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech...
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Customer Service Representative
7 days ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
1 week ago
Okhla, Delhi, Delhi, India TPEG International LLC Full timeA customer service representative (CSR) is the primary point of contact for customers who have questions or issues with a company's products or services. Their responsibilities include: - **Resolving issues**: Resolving customer issues and complaints - **Managing calls**: Managing high volumes of inbound and outbound calls - **Recording interactions**:...
