Business Analyst
4 weeks ago
Job Title : ServiceNow HAM/SAM Business Analyst
Location : Mumbai, Pune, Chennai, Hyderabad, Coimbatore, Bangalore, Delhi, Kolkata
Experience : 7+ Years
Notice Period : Immediate to 30 Days
ServiceNow SAM BA :
- Hands-on design, development, and deployment experience on the ServiceNow platform.
- Implementation experience in ITAM and CMDB.
- Proficient in ServiceNow scripting.
- Good knowledge of integration with external tools.
- Strong communication skills.
- Team handling experience.
- Expertise in Software Asset Management lifecycle.
- Tracking software rights and user allocations.
- Awareness of discovery models and software installations.
- Experience in software reconciliation, optimization, and removal.
- Knowledge of contracts, maintenance, warranty, and licensing tied to software (Good to have).
Skills & Requirements :
- 7+ years of ServiceNow platform experience.
- Hands-on design, development, and deployment with ServiceNow.
- ServiceNow implementation expertise in ITAM and CMDB.
- ServiceNow scripting.
- Integration with external tools.
- Communication skills.
- Team handling experience.
- SAM-specific skills: Software Asset Management lifecycle, software rights tracking, discovery models awareness, reconciliation, optimization, and removal.
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