Data Center Provisioning Engineer

Executive SummarySmart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.We are looking to hire a Data Centre Provisioning Engineer in Mumbai to support our client, a top global investment bank.Responsibilities:- Delivery Coordination:- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.- Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.- Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.- Vendor and Supplier Management:- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.- Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.- Track vendor performance and report any discrepancies or issues that may impact delivery timelines.- Data Center Access Coordination:- Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.- Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.- Ensure compliance with all data center protocols regarding access, safety, and security.- Delivery and Equipment Verification:- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.- Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.- Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.- Logistics Documentation:- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.- Report on logistics performance and provide feedback to relevant teams for continuous improvement.- Stakeholder Communication:- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.- Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.- Other Duties:- Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.Requirements:- Education: Bachelor’s degree in Business, Logistics, IT, or any other field- Experience: 1 year experience in logistics coordination, vendor management, or similar roles- Skills & Abilities:- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.- Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.- Attention to detail and accuracy in handling equipment deliveries and documentation.- Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Preferred Qualifications- Experience working in data center or network infrastructure environments.- Knowledge of industry-standard logistics practices and shipping methods.- Familiarity with vendor management and procurement processes.- Experience in coordinating equipment deliveries in high-security environments.Working Conditions- Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.