E Commerce Executive
5 days ago
We seek a skilled E-Commerce Executive to oversee our presence on Amazon Seller Central, Walmart Marketplace, and manage FBA and FBM processes. The ideal candidate will understand e-commerce platforms, product listings, and optimization techniques to drive sales, increase visibility, and improve customer satisfaction.
Key Responsibilities:
- Managing the entire gamut of e-commerce operations, creating relevant reports, maintaining documentation.
- Manage the backend panels of eCommerce marketplaces.
- Manage the backend panels of E-commerce marketplaces individually i,e- Amazon.in, Walmart & Esty etc.
- Overseeing the team to create, update and modify product listings on various sales channels, marketplaces & Shopify.
- Assist in creating, editing, and updating product listings on Amazon and Walmart, ensuring accuracy and alignment with brand guidelines.
- Support keyword research and product title optimization to enhance product visibility in searches.
- Help maintain A+ Content and product descriptions, ensuring they are SEO-friendly and visually appealing.
- Assist in monitoring account health and compliance with Amazon and Walmart policies, addressing any issues promptly.
- Track and respond to customer inquiries and feedback to improve customer satisfaction and resolve issues.
- Coordinate with internal teams to ensure inventory levels are sufficient and accurately reflected on product listings.
- Help set up and monitor basic PPC campaigns under the supervision of senior team members.
- Assist with promotional strategies, including the creation of discount codes and seasonal campaigns to drive traffic.
- Review ad performance data and provide input on optimizations to improve campaign ROI.
- Track and report on inventory levels to avoid stockouts and coordinate with fulfillment teams.
- Monitor order status and ensure timely delivery, helping to manage any issues that arise with shipments.
- Assist in generating weekly and monthly performance reports, analyzing sales, traffic, and conversion data.
- Collaborate with the senior account team to identify trends and opportunities for improvement based on data insights.
- Remain on the pulse of the competitive landscape, new Amazon features and platform changes. Similarly, find comparable opportunities across other marketplaces like Myntra, Walmart, and so on.
- Research programs and tools on Amazon and other ecosystems to increase sales and ensure we are protecting our brand (e.g., Amazon Transparency).
- Opportunity to expand ownership to other marketplaces.
- Ownership of the product catalog, including setting up new product listings, product descriptions, images, pricing, variations and optimizing product detail pages for maximum conversion.
Desired Candidate Profile
- Selling on Amazon Seller Central, Walmart, Myntra, etc. with knowledge of best practices and strategies
- Knowledge of Amazon landscape including SEO, FBA, AMS and Amazon Ads
- Strong understanding of eCommerce metrics and what drives growth in an online business
- Outstanding analytical and problem-solving abilities
- Proficient in Microsoft Excel, Word and Power Point.
- Ability to work both independently and collaborate cross-functionally
- Organized with great attention to detail, highly flexible and adaptable, and comfortable working in a fast-paced environment
- Bachelor's degree in the appropriate field of study or equivalent work experience
- Experience managing additional marketplaces
- Client management experience at an agency or similar circumstances
- Strong analytical skills
- Strong planning and project management skills.
- Team player who works collaboratively with diverse teams to achieve necessary results.
- 1+ years of relevant experience
Preferred Skills:
- Experience with tools like Helium 10, Jungle Scout, or similar e-commerce platforms.
- Strong communication skills and a willingness to learn and take on new challenges.
- Experience with Amazon FBA and Walmart fulfillment services.
Please do not apply
- If you are not living in Kolkata (this is the onsite job near Rabindra Sadan Metro Station, Kolkata)
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