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Retail Trainer
7 days ago
Managing training at Levis Exclusive Retail Stores
Qualifications and Education Requirements:
Graduate/ Diploma in any discipline, preferably Fashion, Retail, Business Management and Hospitality with 0-1 year of relevant experience
Key Result Areas:
Training Facilitation & Delivery – Product / Process / Soft Skills / Customer Experience – Across Online, Classroom & OJT formats
Driving & Supporting Store KPIs – Through Training Delivery and On the Job Mentoring Sessions in close coordination with Business and Levi’s team
Successful Execution of Training Initiatives and Learning Events
d. Driving employee retention and engagement at Stores & Supporting the Reward and recognition initiatives.
e. Driving the In Store Trainer Program
Key Activities:
Induction and Onboarding of store teams
Training Need Identification of the Store Teams.
c. Training Documentation- Calendar/ MIS, Report Analysis & Interpretation and Maintaining Training Records
d. Stake Holder Management – Working closely with the Regional Manager of Levi’s Team & Franchisee Team, to ensure that agreed goals are achieved
e. Employee engagement activities-Reward and Recognition.
f. Supporting the Regional Training lead for learning events/initiatives, online programs, etc.
g. Adherence to the Training Processes
Key Stakeholders and Network
Store Team- Stylist and Store Manager
MSF team- MSF Business Head, Cluster Managers
Competency and Skillsets: Functional / Operational
Business Acumen- Understanding of Retail/ Fashion*
L&D Acumen- Program Delivery
Communication and Presentation Skills
Proficient in MS Excel
Proficient in MS PowerPoint
People and Self
Ability of manage matrix relationships
Working with people
Time management
Confident and Self- Starter
Willing to travel 10-12 days a month
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