Market Research Consultant

2 months ago

India KellyOCG Full time

Location: - Bangalore (Whitefield)

As a Associate Lead – Global Customer Insights , you will:

Drive high-quality primary market research for key products, portfolios, and areas of interest on a country, regional, and global level.

Develop and maintain strong partnerships with key stakeholders across HQ, Regions, and Top-10 affiliates to ensure alignment and successful attainment of common targets.

Utilize your industry knowledge to drive best-in-class results and improve processes and systems. Communicate complex scientific, medical, and commercial information to stakeholders at various levels.

Lead external vendors and challenge them on the rationale behind insights, approach, and overall quality of deliverables. Thrive in addressing ambiguity and shifting priorities, demonstrating urgency in your approach to work.

Operate with a high level of independence in operational decisions.

Qualifications

To be our Associate Lead – Global Customer Insights, we are looking for a candidate with the following qualifications:

8+ years of pertinent experience in customer insights or consulting within the healthcare or pharmaceutical sectors

Education from premier (Tier 1) institutions, holding a master's degree in science or management, either from India or abroad are preferred

Strong stakeholder management experience. At least 50% of experience in front-end or client facing role involving direct interaction with global or regional brand/commercial/strategy teams or end-users of customer insights or senior leadership

Strong team player, with experience of coaching or collaborating with internal or external teams like vendors

Exceptional interpersonal and communication skills to effectively navigate a diverse, and international matrix environment

Good presentation skills, with demonstrated ability to structure presentations and convey compelling narratives. A keen eye for detail and the ability to elevate data to insights

Minimum 1.5 years of experience in the current role

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