Configuration Analyst I

1 week ago

Vadodara, India Qualifacts Full time

Job Description:

Responsibilities:

  • Setup, enrollment, and maintenance of EDI clearinghouse integrations for multiple EHR and RCMS service customers.
  • Collaborate with the Configuration team and Account Managers to manage initial access, enrollment, mapping, and transition of EDI connections.
  • Handle routine problems of minimal scope, applying judgment within defined procedures.
  • Apply learned techniques and contribute to analysis, investigation, and problem resolution.
  • Work under guidance with instructions for day-to-day tasks and general directions for new assignments.
  • Coordinate with team members on configuration updates and process improvements.
  • Support RCMS EDI enrollment and configuration activities across multiple EHR platforms and clearinghouses.
  • Resolve client inquiries with ownership through to resolution, ensuring customer satisfaction.
  • Responsible for closing QCC Salesforce tickets within defined TAT, ensuring timely resolution and compliance with process standards.

Qualifications:

  • Bachelor's degree or equivalent experience in medical billing, healthcare administration, or a related field.
  • Experience with EHR applications, preferably in medical billing or behavioral healthcare billing.
  • Basic understanding of at least one Qualifacts software platform.

  • Foundational knowledge of clearinghouse EDI relationships and workflows.

  • Knowledge, Skills, and Abilities

  • Familiarity with EHR application implementation principles and practices.

  • Strong understanding of software functionalities related to billing and configuration.
  • Ability to integrate knowledge of Revenue Cycle Management systems with billing practices to effectively plan and execute configuration updates.
  • Analytical problem-solving skills with attention to detail.
  • Strong communication and collaboration skills for cross-team coordination.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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