Network Engineer

4 weeks ago

india Idyllic Services Pvt. Ltd. Full time

Job & Department Summary

The Network Engineer works as a Subject Matter Expert (SME) within the Corporate IT team. This Network Engineer will recommend, design, implement and maintain the following: network architectures (LAN, WAN, Public Cloud), server and serverless infrastructure (Windows, Linux, GKE), infrastructure monitoring/management solutions (DataDog and OpManager), and Disaster Recovery/High Availability solutions. The Network Engineer must effectively communicate and collaborate with internal stakeholders to create optimal cloud environments and configurations for Organization Cloud products.


Essential Functions

* Manage and maintain the Organization's Corporate IT network infrastructure including Cisco Router, Switch (IOS and NX-OS), SDWAN, Security Products (ASA, NGFW, Firepower), Azure, GCP GLB, and Cloudflare, Azure Vnet’s, GCP VPC’s, and VPN technologies.

* Manage and maintain Infrastructure as Code (IaaS) in GCP, AWS, and Azure

* Manage code leveraging gitlab/github through CI/CD pipelines.

* Test, plan, implement, manage, and maintain a complex hybrid infrastructure to support the Organization's environment.

* Enhance service level management using monitoring and notification tools.

* Construct and maintain documented standards for implementing and configuring Organization Cloud infrastructure.

* Work closely with the Cloud Engineers; participate in the planning and implementation of new Organization Cloud environments and resources.

* Participate in the on-call rotation schedule.

* Ability to work after hours and weekends when required and/or necessary.

* Continuously analyze infrastructure to determine effectiveness and inefficiencies and make written recommendations for improvements.

* Define and implement best practices to support disaster recovery of the Organization's infrastructure.

* Create and maintain accurate and reusable implementation, testing and any other related IT documentation used for change or configuration process management.

* Work with vendors and other third-party teams to evaluate their products and services.

* Maintain the design, implementation, and operational documentation that is used to guide other team members.

* Pursues a program of self-development with selected reading, seminars, and participation in continuing education.

* Identify, communicate and help to implement improvements in the work process for customers and peers.

* Maintain and/or troubleshoot issues with various operating systems and network infrastructure, and assist other team members with the same.

* Assist in analyzing internal production or development problems to determine hardware or software malfunctions and make recommendations.

* Upon request, test and evaluate various equipment, systems, and procedures for use in the Organization's environments.

* The Network Engineer will be engaged with Cloud Services, Corporate IT, and other inter-office teams for support escalation, rapid response problem resolution, solution collaboration and overall, ensuring that the Organization exhibits the highest level of performance, stability, availability, security and data integrity.

* Stays abreast of changes in the Organization’s software, technology and industry

* Continuously look for ways to improve the performance, availability and security of the Organization Cloud.

* Performs other duties as assigned by the immediate manager or management team.


Key Performance Outcomes

* Meet or exceed Organization uptime metrics by ensuring all applications and services are available to customers outside of normally scheduled maintenance windows.

* Comply with all policies and procedures defined by Change Management.

* Complete Organization projects and change requests according to schedule, minimizing or eliminating human error, downtime, or financial concessions.

* Reported issues managed in a timely, efficient manner with appropriate escalations, internally across teams and functions.

* Exhibits behaviors that exemplify the Organization’ Core Values


Required Skills & Experience

* Education: Associate or Bachelor’s Degree plus some specialized training

* Experience: 5+ years directly related work experience and/or an equivalent combination

* Ability to design and troubleshoot enterprise architectures that include High-Performance computing and Storage, Cisco Router, Switch, SDWAN, Security Products (ASA, NGFW, Firepower), VPN, MPLS, EIGRP, BGP, LAN/WAN, TCP/IP v4 and v6, and Cisco IOS and NX-OS, GCP VPC, GKE, GCS, IaaS

* Experience working with languages, python, ansible, terraform.

* Exposure to multi-gigabit, high-traffic environments

* Strong foundation in server, storage, and network performance monitoring and troubleshooting


Technical / Functional Skills:

* Understanding of core IT system technologies and Cloud platforms

* The ability to handle many high-priority and complex tasks/projects simultaneously

* The ability to work with deadlines and complete work promptly

* Ability to make accurate decisions based on past knowledge and experience, technical problem solving as well as all defined policies and procedures

* Excellent interpersonal and communication skills

* Strong technical product and environment understanding

* Excellent organization skills and keen attention to detail

* The ability to analyze and prioritize complex situations and risks

* Certifications and/or Licenses (Desired): CCNA, CCNP, VCP, Azure Professional

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