Immediate Start: Information Technology Administrator

2 weeks ago


Delhi, India Estalvis Advisors Pvt. Ltd. Full time
Job Title: World Administrator

Qualification: Bachelor’s Degree in relevant field.

Gender: No such preference

Location: Remote (based in India)

Experience: Minimum of 5+ Years

CTC: Negotiable

Shift: US Shift or overlap with US East working hours

Role Overview

- The World Administrator will play a crucial role in ensuring the smooth operation of the global administrative functions. This is a technical role that requires strong English communication skills.

Responsibilities:

1) Customer Interaction:

- Engage with customers to address inquiries, provide support, and ensure overall satisfaction.- Act as a liaison between customers and internal teams, facilitating communication and resolving issues in a timely manner.

2) Administrative Tasks:

- Perform a wide range of administrative duties, including scheduling, documentation, email correspondence, and data entry.- Maintain organized records and files to ensure easy retrieval of information as needed.

3) Reporting:

- Generate regular reports on key performance metrics, system usage, and other relevant data.- Analyze report findings to identify trends, opportunities, and areas for improvement.

4) User Management:

- Manage user accounts, permissions, and access rights across various platforms and systems.- Ensure compliance with security protocols and best practices to safeguard sensitive information.

5) Technical Support:

- Provide technical support to customers and internal users, troubleshooting issues and offering solutions as needed.- Collaborate with the IT team to escalate and resolve technical challenges efficiently.

Requirements:

- Minimum of 5+ years of experience in administrative roles, preferably in a technical environment.- Excellent English communication skills, both written and verbal.- Strong attention to detail and organizational skills.- Proficiency in MS Office Suite and other relevant software applications.- Ability to work independently and collaboratively in a remote team environment.- Flexibility to work in a US shift or with overlap with US East working hours.

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