Software Support Analyst

Company Description NEC Software Solutions (India)  We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and...

Job DescriptionAs a End User Support Analyst, you will be required to manage service to a large internal staff as well as customer staff, work within contracted SLAs and delivering best in class services to customers. You will be required to log all the calls that come into the Service Desk via e-mail, telephone and Internal Portal. You must have...

Business Analyst (Drive) - The data & analytics division leads the strategic design of products that deliver value and address the evolving needs of customers, communities, and the financial markets industry across all global markets, including emerging markets and sustainable investing.- It owns end-to-end product and content management, ensuring clear...

About the Role:Primary Customer-Facing Responsibilities:Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.Utilize the ticketing and live chat...

Job Overview Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions’ Unified Support Team – no problem is the same and no day is the same! This is not your standard desktop support role. Bastian Software Solutions is currently looking for individuals with strong software troubleshooting and technical...

We are looking for IT Support Analyst with 6 to 8 Yr of Experience for our esteemed client for Bangalore LocationKey Skills: End User Support, Printer and Network, critical Patching, Windows 10 and 11 This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days. Roles & Responsibilities: • Provide day to day...

About the Role: Primary Customer-Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support. Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc. Utilize the ticketing and live...

Job Description: (Skillsets: Requirement gathering, Documentation, Gap analysis, Business case) The Product Analyst plays a pivotal role in the Product Management lifecycle by collaborating closely with product owners, developers, designers, architects, business stakeholders, and end-users. You will seek to understand the needs of your users and...

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create...

Title : Data Analyst. Education Qualification : Years of experience : 1.5 to 5 Years. Work Location : Bangalore/Hyderabad. Work Mode : Skills : Advanced SQL + Python + Tableau. Roles and Responsibilities : - Relevant years of Analytics with predominant experience in SQL, SAS, Statistics, R , Python, Visualization.- Experienced in writing complex SQL select...

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...

We are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore LocationKey Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & Responsibilities : - Provide day to day end-user...

We are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore LocationKey Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & Responsibilities : - Provide day to day end-user...

We are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore LocationKey Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & Responsibilities : - Provide day to day end-user...

Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team in Bangalore or Hyderabad, and be part of our Service Management team. Thomson Reuters is transforming how it supports the...

Responsibilities : - Worked as application support analyst for any cloud, Supplier chain or any inhouse application.- Hand-on configuration experience with cloud, Supply chain tool or any inhouse solutions.- Worked in application support model in various phases: implementation/ installation, support, analysis, Configuration, suggesting improvements and...

Responsibilities :- Worked as application support analyst for any cloud, Supplier chain or any inhouse application.- Hand-on configuration experience with cloud, Supply chain tool or any inhouse solutions.- Worked in application support model in various phases: implementation/ installation, support, analysis, Configuration, suggesting improvements and...

As a Technical solution Analyst I, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers....

Job Summary: System Support analyst will be part of the Business Systems User Support team responsible for providing application support for the entire corporate user base for over 1500 employees nationwide. This person should have a successful track record of providing White glove support to all types of users within an organization. Primary...

The PositionThe role will help the services team in creating and maintenance of quality data for internal database, co-ordination with internal stakeholders, providing support to business for Master Data Management.Duties & ResponsibilitiesGet trained and certified on Prospecta’s MDM tools.Mentor and train junior content analysts in production to adhere to...