Technical Trainer
1 week ago
Location: India (Bangalore)
About ColorTokens
At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.
Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave: Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions.
Join us in transforming cybersecurity. Learn more at culture
We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.
Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world's impactful organizations – be it a children's hospital, or a city, or the defense department of an entire country.
Job Summary
We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing.
Key Responsibilities
- Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams.
- Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences.
- Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions.
- Certification Programs: Design and implement certification programs to validate the technical competencies of trainees.
- Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials.
- Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices.
- Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain.
- Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies.
- Proven experience in creating and delivering technical training content for diverse audiences.
- Excellent communication, presentation, and interpersonal skills.
- Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms.
- Certifications such as CompTIA Security+, CISSP, or similar are a plus.
Preferred Qualifications
- Experience working with SaaS-based cybersecurity products.
- Proficiency in scripting languages like Python or PowerShell for technical demonstrations.
- Familiarity with public cloud platforms (AWS, Azure, GCP).
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