Software Development Manager, Amazon Q Business

Amazon Q Business is revolutionizing workplace productivity through innovative generative AI technology. As an AI-powered assistant, it transforms how enterprises operate by empowering employees to be more creative, data-driven, efficient, prepared, and productive. Unlike traditional AI assistants, Amazon Q Business leverages advanced artificial intelligence to answer questions, provide summaries, generate content, and securely complete tasks based on enterprise data. Central to its functionality is the ability to ingest and index documents to provide high accuracy while answering questions. We have 40+ connectors crawling data from popular enterprise applications and document repositories to offer a seamless search experience that breaks down information silos and enhances collaboration. The crawled data is sent to the ingestion layer which processes different document types, handles images and multi-modalities and chunks the documents with overlaps to preserve the context. The chunked documents are then indexed in Open Search and Elastic Search clusters to provide semantic and syntactic search results. The query from the end user is orchestrated to fetch results from the indexing layer and goes through multiple re-ranking, ensembling and merging algorithms, and the top passages are sent to Bedrock for summarizing the response in a conversational manner. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS - 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersOur inclusive culture empowers Amazonians to deliver the best results for our customers.