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Senior Client Partner – AR Caller

3 months ago

noida, India Access Healthcare Services Full time
Job Description

  • Perform calls to the insurance companies and resolve the outstanding balances on patient accounts from the aging reports

  • Manage Accounts Receivable (AR) accounts

  • Resolve billing issues that have resulted in delay in payment

  • Establish and maintain excellent working relationship with internal and external clients

  • Escalate difficult collection situations to management in a timely manner

  • Make calls to the clearing houses and EDI departments of insurance companies for any claim transmit disputes

  • Manage AR accounts by ensuring accurate and timely follow-up

  • Review provider claims that have not been paid by insurance companies

  • Handling patients billing queries and updating their account information

Job Requirements

To be considered for this position, applicants need to meet the following qualification criteria:

  • 2 to 5 years of experience in AR Calling or Follow up with US Healthcare (provider side)

  • Flexibility to work in night shift, according to US office timings and holiday calendars

  • Fast learner with excellent communication skills and adaptive to meet operational goals

  • Should have the knowledge of patient insurance eligibility verification

  • Basic working knowledge of MS Office