
Duty Manager
2 weeks ago
We are seeking an experienced and dynamic Duty Manager to join our team. The ideal candidate will oversee daily operations while maintaining a polite and positive approach, with strong problem-solving abilities.
Eligibility Criteria
- Graduate/Diploma in Hotel Management (mandatory).
- 2–3 years of experience in Hospitality, Retail, QSR, or Entertainment Industry is preferred.
- Pleasing and extroverted personality.
- Fluent in English and regional/local language.
- Strong customer service orientation.
Key Responsibilities
- Oversee day-to-day operations to ensure smooth functioning
- Manage staff shifts and daily work allocation
- Monitor and drive key business KPIs
- Ensure adherence to operational SOPs and company standards
- Handle customer queries and ensure high service satisfaction
- Support business operations with a basic understanding of financial numbers and performance metrics.
Job Types: Full-time, Permanent
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
Speak with the employer
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