Duty Manager

2 weeks ago


Siliguri, India The Max Properties Full time

We are seeking an experienced and dynamic Duty Manager to join our team. The ideal candidate will oversee daily operations while maintaining a polite and positive approach, with strong problem-solving abilities.

Eligibility Criteria

  • Graduate/Diploma in Hotel Management (mandatory).
  • 2–3 years of experience in Hospitality, Retail, QSR, or Entertainment Industry is preferred.
  • Pleasing and extroverted personality.
  • Fluent in English and regional/local language.
  • Strong customer service orientation.

Key Responsibilities

  • Oversee day-to-day operations to ensure smooth functioning
  • Manage staff shifts and daily work allocation
  • Monitor and drive key business KPIs
  • Ensure adherence to operational SOPs and company standards
  • Handle customer queries and ensure high service satisfaction
  • Support business operations with a basic understanding of financial numbers and performance metrics.

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

Speak with the employer


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