Analyst - Identity Management

4 days ago

Chennai, India Eniac Systems, Inc. Full time

About The Job
We are seeking a skilled and motivated Analyst specializing in NetIQ Identity Manager (IDM) and NetIQ Access Manager (NAM) to join our enterprise security team. The ideal candidate will have hands-on experience in Identity and Access Management (IAM), strong problem-solving abilities, and a passion for securing IT infrastructure. You will play a key role in maintaining, supporting, and enhancing IAM solutions that protect our business systems and data.

Key Responsibilities/KRAs

  • Support and maintain NetIQ Identity Manager (IDM) and NetIQ Access Manager (NAM) infrastructure, ensuring high availability and security.
  • Develop, implement, and update IDM workflows, drivers, and connectors to support business requirements.
  • Perform configuration, customization, and integration of IDM and NAM with various connected systems.
  • Provide technical expertise during onboarding of new applications and systems into the IDM/NAM ecosystem.
  • Perform regular IDM system maintenance tasks, including driver health checks, resource management, patching, connector upgrades, and log management.
  • Troubleshoot and resolve complex technical issues related to NetIQ IDM/NAM and associated LDAP directories.
  • Document detailed solution designs, integration approaches, and standard operating procedures (SOPs).
  • Conduct DR (Disaster Recovery) testing and ensure compliance with defined security and operational standards.
  • Manage BAU (Business As Usual) support activities, including incident, problem, and SLA management.
  • Act as SME (Subject Matter Expert) in providing technical guidance to helpdesk and end-users related to IAM services.
  • Collaborate with cross-functional teams, including Security, Infrastructure, and Development teams, to drive continuous improvements in access management processes.

Essential Skill Set

  • Strong hands-on experience with NetIQ Identity Manager (IDM) and NetIQ Access Manager (NAM).
  • Proficient in LDAP directory services and eDirectory.
  • Solid knowledge of Web Services, Java, and SAML/OAuth integrations.
  • Experience in creating and managing IDM workflows, drivers, connectors, and reporting.
  • Expertise in system troubleshooting, patching, and connector maintenance.
  • Experience in performing DR tests and maintaining system availability.
  • Strong problem-solving and analytical thinking skills.
  • Good documentation and technical writing capabilities.

Desired Skill Set

  • Excellent communication and stakeholder management skills.
  • Ability to work independently and take ownership of assigned tasks.
  • Good collaboration and interpersonal skills to work across teams.
  • Experience working in large enterprise environments.
  • Understanding of security concepts related to identity and access management.
  • Customer-focused approach with strong service delivery orientation.

Why Join Us

  • Opportunity to work with cutting-edge IAM technologies in a fast-growing enterprise environment.
  • Exposure to challenging IAM projects supporting digital transformation.
  • Collaborative work culture with opportunities for professional growth.

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