Assistant Manager

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role ofAssistant Manager - Procurement The role will oversee the Procurement Operative function and ensure efficient buying channel utilisation, efficient query resolution as well as people management and supervision. Responsibilities Lead team members per the HQ CCBA Procurement management principles and processes to support the organisation’s overall leadership focus on Key Performance Measures and talent management, values, management and self-management practices Manage and coach direct reports Undertakes capacity planning for Local Plant Buyers to ensure that workloads are manageable, reallocating work as required.  Escalation points for issues arising between Local Plant Buyers and internal stakeholders as well as issues between the Local Plant Buyers and the Central Buying Team (Local Plant Buyer Team Lead works with the Spot Buyer Team Lead to resolve) Stakeholder management – Local Plant Buyer Team Lead interacts with and influences key business stakeholders to drive user adoption and compliance to Procurement policy, procedure and Ways of Working Build ability of Local Plant Buyers such that they can influence stakeholders and improve credibility in the business to drive user adoption and compliance Manage the cost centre of the decentralised Local Plant Buyer Team in alignment with the Procurement Operations Manager.  Support the CCBSA Procurement Operations Manager to optimize and improve the processes and activities of the Local Plant Buyers Support execution of the Procurement country action plan to improve the Procurement Function at country level, and monitor and control savings plan in the plant Act as the single point of contact for the Procurement function at a site Ensure that procurement policies and procedures are complied with at Plant level Guarantee efficient use of the purchasing systems by all users assisting when necessary Act as a link between the local internal stakeholders, suppliers and the procurement organisation Manage local purchase requisitions according to defined strategies and frameworks (mainly for indirect categories)  Verify purchase request validity, completeness and ensure correct buying channel utilization. If required, align with internal stakeholders on missing specification, check e-sourcing feasibility and assign Central Buyers to work on purchase request execution for PO’s above >R200 000  Upon notice from the helpdesk, resolve queries and issues with purchase request and purchase orders including issues related to quality, quantity and price.  Clarify user requirements relating to free text one-time purchases and obtain approval for one-time vendor purchases. Support end user with assisted buying including educating the user on buying channels Facilitate, manage and escalate (where appropriate) queries and issues to appropriate stakeholders and interfaces according to collaboration models Drive execution of local, low value purchase requisitions Identify and advise customer on possible sourcing change (supplier/specification) to more optimumcost-efficient alternative Identify potential suppliers based on local market insights / through simple Request for Information  Request supplier quotes, undertake analysis and execute negotiations (if commercially viable) Select a supplier according to the defined strategy in the category Process purchase order Follow-up on purchase orders, resolve Procurement related client/supplier follow up questions and update Purchase Order  Assign suppliers for one-time low value purchases Close/change/modify Purchase Orders related to spot buys  Manage requisition changes or close PO if no longer needed  Manage PO changes: Upon supplier/user request to amend POs, follow up with user/supplier to determine feasibility; change/modify POs if needed. If no resolution can be achieved escalate to Procurement Operations Manager and other responsible persons using standard procedures Coordinate local contract implementation tasks with HQ CCBA Procurement Teams and Country Category and Transformation Specialists and internal stakeholders  Participate and coordinate the execution of the contract implementation plan Prepare and execute training for the end user Promote the use of HQ CCBA Procurement and CCBSA centralized contracts Lead the phase out of the old contracts and procedures.  Support strategic sourcing initiatives  Upon request by the HQ CCBA Team/ Country Category and Transformation Specialists, for the completion of purchase requests the following support activities might be required:  Provide input on local spend situation and category practices.  Gather local internal customers’ requirements Provide insights on local supplier markets Support local supplier qualification assessment.  Support the development of the contract implementation plan.  Drive Local Plant Buyer performance efficiency and capacity optimisation  Communicate performance expectations and proactively address issues related to performance.  Manage relationship with procurement internal customers to review Spot Buyers performance, KPIs and SLAs and to agree on joint improvement actions.  Manage internal customer’s feedback on Spot Buyer performance.  Reinforce and promote Procurement best practices to ensure internal stakeholders are following proper buying channel guidance.  Track Key Performance Indicators (KPI) in Spot Buyer and communicate to appropriate stakeholders.  Drive efficiency improvement for procurement operational transactions.  Execute the developed and provided frameworks to leverage capability building in operationally important areas within Procurement. Qualifications we seek in you Minimum Qualifications Degree/B.Tech in related field with post graduate Supply Chain /Finance /Engineering.  Compliance, Governance and Ethics. Stakeholder relationship management.  Customer Service orientated.  Networking, Influencing, Negotiating, Project Management and Communication Skills.  Operational and Process excellence. Active engagement.  Inspirational Leadership.  Team management and development. Proactive Coach and Mentor. Preferred Skill Set Post Graduate degree in Business Management/Engineering/Supply Chain/Finance.  Relevant procurement experience in operational procurement and in a leadership position in a variety of Procurement roles within FMCG environment.