Capacity & Event Management Governance Analyst, AS

Description The Capacity & Event Management Governance Analyst role is part of the Capacity, Availability & Event Governance Function within Operations Management, TDI. It plays an integral part in maintaining the stability of the bank’s IT environment by providing procedures and establishing controls that: Ensures critical services conduct assessment of current capabilities, forecasting of future needs based on business requirements, analysis of business impacts, and assessment of risk to plan and implement actions to meet the identified capacity requirements. Ensures KPIs are reported monthly so business domains can monitor Availability trends. Ensures anomalies in the IT environment are identified and escalated accordingly The Capacity & Event Management Governance Analyst will be responsible for supporting the control framework for the function and ensuring our key stakeholders have awareness and are in adherence of the procedures and underlying controls. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Process Governance & Management: Support Deutsche Bank Values and the “This is Deutsche Bank” framework Develop and maintain Key Operating Procedures for Capacity & Event Management processes Respond to Regulatory and Client Questionnaires inregards to Capacity and Event Management processes Ensure Control Definitions for Capacity & Event Management adhere to regulatory mandates Review and revise training materials for Capacity & Event Management to ensure they reflect the current Key Operating Procedures Review and validate Capacity Related Incidents Ensure Monthly Reports for Capacity & Event Management are sent to Key Stakeholders Manage scheduled assessments to ensure adherence to process controls for Capacity & Event Management Support Control Assurance activities such as Design Effectiveness Validation and Control Testing Communication: Ensure that you are knowledgeable and in compliance with internal working instructions and Key Operating Documents related to Capacity & Event Management Daily engagement with key stakeholders to foster awareness of Capacity & Event Management processes and controls Support/Training: Ensure that you are currently on all Deutsche Bank mandatory training Your skills and experience Good understanding of financial services industry, preferably in banking Negotiation & conflict resolution skills Integrity, trust & fairness Demonstrated proficiency in time management, prioritization and organization skills Strong communication skills, written and verbal Problem solving and decision-making skills Openness to innovation & change A strong team player and able to facilitate partnerships with colleagues Able and confident to challenge professionally Support for DB’s “Speak up” culture Proficient in Capacity and Event Management ITIL practices Education and professional Experience: 3 yrs + experience in IT in large environments, operational experience and technical education Working with dispersed teams across multiple countries/time zones preferred How we’ll support you Training and development help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.