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Program Manager
2 months ago
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure resource availability and allocation.
- Develop a detailed project plan to monitor and track progress, manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
- Measure project performance using appropriate tools and techniques, report and escalate to management as needed
- Manage the relationship with the client and all stakeholders,
- Perform risk management to minimize project risks, Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Capability to deliver training (Pretups) for business, technical teams, in order to ensure efficient management of the solution ( from back office temas, logistical, call center..) Requirements/ Good to have :
- French and English fluent
- Must have experience of managing IT projects
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office and Power Point
- Proven working experience in project management is good to have
- PMP Certified
- Good knowledge of Jira, MPP and other MS Office tools
