Senior Travel Consultant

4 days ago

Bareilly, India Whatjobs IN C2 Full time

Senior Travel Consultant (Sales) Packages & Cruises Company: Spring Travels Surrey Location: Remote Employment Type: Full-time About Us Spring Travels is a trusted travel agency based in Surrey, BC. We specialize in helping Canadians book vacations, packages, and cruises, with a growing focus on Caribbean and US cruise holidays originating from Vancouver and Toronto. Our mission is to provide seamless, value-driven travel experiences backed by expert service. The Opportunity We are looking for a Senior Travel Consultant with proven experience in selling vacation packages and cruises. The successful candidate must be proficient with Canadian package booking platforms and have strong sales skills. This is a sales-focused role; you’ll be advising clients on Caribbean destinations, US cruises, and air-inclusive packages while consistently achieving revenue goals. Key Responsibilities - Handle inbound calls, chats, and online inquiries in a professional manner - Sell Caribbean and US cruise vacations departing from Canada (YVR, YYZ, YUL, etc.) - Build and manage bookings through Softvoyage, Sirev, TravelBrands, WestJet Vacations, Air Canada Vacations, and other platforms - Recommend and upsell air + cruise bundles, hotels, excursions, and cabin upgrades - Meet or exceed monthly sales and conversion targets - Deliver excellent customer service and resolve client concerns promptly - Stay current on cruise line promotions, supplier incentives, and industry trends Required Qualifications - 3+ years of experience in a retail or wholesale travel agency - Strong sales background in packages and/or cruise holidays - Proficiency with Canadian package platforms: Softvoyage, Sirev, TravelBrands, WestJet Vacations, Air Canada Vacations (mandatory) - Excellent communication, organizational, and client service skills - Knowledge of Caribbean destinations and US cruise ports - Ability to work independently in a remote environment with Canadian business hours Preferred Qualifications - Familiarity with group bookings and cruise group sales - Cruise-specific training or certifications (e.G., CLIA, cruise line academies) - Experience building complex itineraries combining air, cruise, and land packages What We Offer - 100% remote work - Competitive base salary + commission and supplier incentives - Supportive, collaborative team culture - Ongoing professional development and training How to Apply Please send the following to with the subject line: Senior Travel Consultant – Packages & Cruises (Remote): 1.Resume – highlighting your sales achievements and platform knowledge 2.Cover Letter – describing your cruise/package sales experience 3.Short Video (2–3 minutes) – introduce yourself and show us: - Why you are the right candidate - Your experience with Softvoyage, Sirev, and other Canadian platforms - How you approach upselling (e.G., moving a client from an inside cabin to a balcony) - Your style of customer service and client relationship building The video doesn’t need to be polished, just clear enough so we can see how you communicate and present yourself.

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